Call Centre Jobs in UAE

The Remote Call Center Rep will be responsible for: • Answering incoming customer calls and responding to customer inquiries • Troubleshooting customer issues and providing technical support • Providing excellent customer service and maintaining a positive customer experience • More...

Job Description Roles & Responsibilities Manage and lead a team of call center agents to achieve performance targets and deliver exceptional customer service. Monitor and evaluate agents' performance, providing coaching and feedback to drive improvement. Ensure adherence to company More...

Handle inbound and outbound customer calls, delivering excellent service and resolving inquiries, concerns, and issues in a professional and timely manner. Provide support to users with account-related matters, billing inquiries, technical troubleshooting, and general product informat More...

Position Title: Head of Call Center JPC: 3188 Location: Abu Dhabi Language: Excellent in English, Arabic (Exclusive for UAE National) Background Industry: Banking Industry Job Description Cost Management and optimization: Develop and execute strategies to optimize operationa More...

MAIN TASKS Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries. Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set. Answers inb More...

Responsibilities: Primary work will come from inbound calls, outbound calls, and email support requests Assist with patient support such as answering patient emails, patient phone calls, processing medical records, provide patient care coordination You will perform typical front More...

Responsibilities / Duties /Functions Tasks Sourcing suitable accommodation for the assignee and family within the budget and timescales agreed. Ensuring that all properties viewed are on housing itineraries prepared by Move One's preferred real estate agent vendors Discussing and co More...

Inbound Calls Handling: Receive incoming calls from patients seeking medical and dental appointments. Provide information about available services, appointment availability, and clinic policies. Assist patients in scheduling appointments based on their needs and preferences. Address i More...

The Opportunity We are seeking a highly skilled and experienced AWS Cloud Architect to join our The primary focus of this role will be to lead the modernization of our current applications and systems to the cloud, leveraging the latest technologies and best As an AWS Cloud Archit More...

About the job Job Title: Trainer Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their b More...

To manage our service centers daily operations, working hours and warehousing. To provide new ideas and action changes to the showroom displays and stocks. To provide impeccable customer service, particularly for more challenging or complex customer needs. To organize in-store ev More...

How You’ll Make An Impact Complete market and business research as well as competitor analysis. Perform analysis of strategic business segments, evaluate opportunities for new or existing Siemens products in new markets, channels, or customer target groups. Evaluate potential acquisi More...

Urgent Hiring! We are looking for a competent Call Center Team Leader with experience in salon/spa preferrably. Salary package will be discussed during interview. It would be an advantage if she can speak Arabic & English but not a must and with a proven expertise in resolving clien More...

Customer Assistance: Handle incoming calls from customers, addressing inquiries, resolving issues, and providing information about our products/services. Problem Resolution: Identify and escalate priority issues, ensuring prompt resolution and customer satisfaction. Maintain Recor More...

FTSE 100 advertising media brand who have dominated the market for over 2 decadesMarket leader who offer genuine career prospects, highly competitive package and great company cultureAccount Manager - hybrid role Area - Peterborough and Ipswich The Role of Account ManagerThis is a hom More...

Job Purpose: Coach develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: More...

Job Purpose: Coach develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: More...

Answers phones & emails from customers professionally and responds to customer inquiries and complaints. Routes inbound calls to the appropriate resources while escalating priority issues to the relevant senior authority in charge. Provides customers with information on company servic More...

Responsibilities: Setting sales goals and developing sales strategies. Researching prospects and generating leads. Contacting potential and existing customers on the phone, by email, and in person. Handling customer questions, inquiries, and complaints. Preparing and sending qu More...

Receive orders and serve customer requests completely in a timely manner. Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc. Take food orders and assist the floor team with deliveries as required. Understand menu content, an More...