Call Centre Agent Jobs in Dubai

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...

Responsibilities Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. Answer guest inquiries about hotel services, facilities and hours of operation. Enter reservations into the computer according to stand More...

Vacaturebeschrijving Hou jij ervan om onze hotelgasten een warm welkom te bieden of om bij check-out toch even zeker te zijn dat alles naar wens was bij ons? Vind jij het belangrijk dat iedereen met een positief en aangenaam gevoel weer weggaat? Dan is deze baan jouw op het lijf gesc More...

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 34 bullet points showcase the benefits and perks of worki More...

Under the guidance and supervision of the Assistant HR Manager and or Director of Human Resources and within the limits of the established Rixos Hotel Standards his/her responsibilities are to provide efficient personalized courteous and punctual service to  all employees.  More...

Company Description A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. Job Description Reporting to the Clus More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Your day to day Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and ex More...

Under the guidance and supervision of the Assistant HR Manager and or Director of Human Resources and within the limits of the established Rixos Hotel Standards his/her responsibilities are to provide efficient personalized courteous and punctual service to  all employees.  More...

Under the guidance and supervision of the Assistant HR Manager and or Director of Human Resources and within the limits of the established Rixos Hotel Standards his/her responsibilities are to provide efficient personalized courteous and punctual service to  all employees.  More...

As a Guest Relations Agent you will greet arriving Guests by providing a warm personal welcome and offering assistance to Guests throughout the duration of their stay. Reporting to the Front Office Manager responsibilities and essential job functions include but are not limited to the More...

Adhere to the Hotels policies and the departments standards of operation and be aware of the companys work ethics and code of conduct. Represent the department and the Hotel through grooming and right attitude. Understanding Principles of Ennismore in achieving guest satisfaction and More...

PURPOSE OF POSITIONTo manage all activities relevant to the Front Desk such as the reception check in / out cashiering foreign exchange and assisting guest with inquiries.KEY ROLES & RESPONSIBILITIESRegister and room all guest arrivals according to established proceduresPerform ch More...

Roles and responsibilities As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent contributes to the first impressions of our Gue More...

An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. Learning opportunities with some of the best professionals the region has to offer. We aim to promote our associates within as soon as the opportunity ar More...

Position Type Non-Management Position Summary Follow all company policies and procedures; protect company assets. Address guests’ service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others. More...

Roles and responsibilities Job Description How does your working day look like … Anticipate and meets guests’ needs and requests, ensuring complete guest satisfaction. Recognizes all repeat and important guests. Establishes and develops personal guest contact, pro More...

Greet and welcome guests upon arrival providing personalized support to ensure a seamless experience.Ensure food and beverage stations are stocked and replenished throughout the day.Handle guest complaints with professionalism and empathy resolving them in a timely manner.Maintain rec More...

Register and room all guest arrivals according to established proceduresPerform check in check out and room change procedures and ensure all data are accurately entered into the hotel systemMaintain cashier float and ensure accurate daily report of all money receivedCash hotel guests More...

Place outside calls and answer the switchboard in accordance with agreed departmental standards. Telephone guests in accordance with their wakeup call requests in line with prescribed standards and to inform Security if the guest does not answer the call. Provide inland and interna More...