Call Center Team Lead Jobs in Dubai

Risk Management Contribute and support establishment of a Corporate Integrated Risk Management System within the Department, while identifying and assessing relevant domain risks and implement measures to manage and mitigate all identified risks within the Department. Communicat More...

Proven Experience: Successful track record in a similar role, with expertise in technical processes, statistics, and full production cycles. Process Design and Improvement: Experience in designing processes and driving continuous improvement. Team Management: Demonstrated experien More...

Able to collaborate and coordinate with various department for resolution Ensure regular training,supervising, guiding and motivating their staff members to provide excellent services to customers Implement new customer service metrics and reporting systems Conduct daily team hud More...

Lead and manage a team of 5 sales members, ensuring alignment with sales targets and company goals. Track and drive up sales activity within the CRM, ensuring KPls are met and reported. Conduct weekly one-on-one meetings to monitor performance and provide coaching. Customer M More...