Call Center Management Jobs in Sharjah

Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and poli More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. More...

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintainin More...

Responsibilities: Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. Preparing procedures and policies regarding sales techniques and appropriate agent conduct. Scheduling and conducting training sessions on More...

Responsibilities: Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Defer More...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...

Responsibilities: Unloading equipment from trucks and setting up venues for events, including chairs and building stages. Working as ushers and ensuring that seating arrangements adhere to fire code regulations. Operating cash registers. Working under the instructions of an Eve More...

Responsibilities: Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping. Reject all products and materials that fail to meet quality expectations. Read blueprints, plans, and specifications to understand the requirements of More...

Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. Responds to customers’ incoming calls pertaining t More...

Record the call details in the system along with summary of query Ensures patients details are updated in the relevant databases Answering or making calls to patients to learn about and address their needs, complaints, or other issues with products or services. Responding efficie More...

Ø Drive growth of the Center business through development and execution of marketing and sales plans Ø Providing complete information to clients based on their needs and aspirations Ø Encouraging telephonic leads and leads from other sources to walk into the cen More...

Drive growth of the Center business through development and execution of marketing and sales plans Ø Providing complete information to clients based on their needs and aspirations Ø Encouraging telephonic leads and leads from other sources to walk into the center for More...

Responsibilities: Hiring, training, and motivating field representatives. Assigning territories, schedules, and appropriate supplies and equipment to staff members. Traveling to customer sites and evaluating Field Representatives. Generating reports that highlight the strengths More...

Responsibilities: Overseeing daily business operations. Developing and implementing growth strategies. Training low-level managers and staff. Creating and managing budgets. Improving revenue. Hiring employees. Evaluating performance and productivity. Analyzing accounting and More...

Responsibilities: Overseeing daily business operations. Developing and implementing growth strategies. Training low-level managers and staff. Creating and managing budgets. Improving revenue. Hiring employees. Evaluating performance and productivity. Analyzing accounting an More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating wit More...