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VIP Services: Manage VIP arrivals departures and special requests. Guest Interaction: Address guest concerns and resolve issues promptly. Team Leadership: Supervise and train guest relations team members. Reporting: Monitor guest satisfaction scores and feedback trends. Brand Standards: Ensure serv...

To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service how to run the operation and personal discipline and grooming.To perform every guest interaction in a friendly and welcoming mannerTo maintain professional telephone etiquette and a perfect...

The Guest Relations Agent is responsible for delivering exceptional personalized service to guests throughout their stay. This role acts as a key point of contact for VIPs repeat guests and international travelersparticularly Russian or German-speaking guestsensuring their needs are anticipated and...

As we prepare to welcome our first travellers were seeking a Reservation Agent who offers warmth precision and a passion for meaningful guest connection.In this role you will be the first touchpoint in our guest journey helping create seamless personalised experiences from the moment an enquiry arr...

Ground Staff IIQAFLocation: Dubai UAEEmployment Type: Full-TimeCompany: IIQAF GROUPAbout Us:The IIQAF Group of Companies is a global leader in providing services in the Hospitality Information Technology Tourism Insurance Education Manpower Supply and Health Care Industries. Established in 1986 the...

Role OverviewAs a Rooms Controller at Banyan Tree Dubai you will play a pivotal role in orchestrating a seamless guest experience by managing room inventory with precision and care. You will ensure that every guests stay reflects the hallmark of our luxury brand thoughtful attention to detail perso...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

DescriptionJOB SUMMARYWe are seeking an experienced and passionate Restaurant Manager to lead operations at Beef Bistro a premium steakhouse and Bebemos a vibrant Spanish tapas restaurantboth located at Le Mridien Dubai Hotel & Conference Centre. The ideal candidate will bring strong leadership a de...

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...

DescriptionPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability. Communi...

DescriptionJOB SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record and pro...

We are seeking a highly motivated and entrepreneurial Holiday Homes Manager to lead operations for our growing portfolio of short-term rentals in Dubai. The ideal candidate will be a hands-on leader with a passion for hospitality a knack for process optimization and a proven ability to deliver a sea...

How does your working day look like Maintain a high level of knowledge about 25hours facilities and services as well as Dubai (UAE) and other 25hours properties. To be prepared to answer any guest enquiries and questions.Is a continual source of information offering their assistance to all guests an...

Warmly greet and welcome guests ensuring a smooth and efficient check-in processProvide friendly and professional assistance with guest inquiries requests and concernsManage room assignments guest accounts and billing processes with accuracy and attention to detailCoordinate with other departments t...

Responsibilities:Report to work on scheduled time wearing the proper uniform and nametag at all time.To maintain a clean and safe work environmentTo inform guests about all other hotel services and promotions upon requestTo maintain good working relationships with all fellow colleaguesKeep an up-to-...

We are seeking an experienced and detail-oriented Executive Housekeeper to join our team in Fairmont Fujairah Beach Resort. As the leader of our housekeeping department you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction throughout our luxury hotel.Overse...

Respond promptly to telephone requests for reservations and process accordingly.Check room and rate availability and accept/reject booking accordingly based on availability.Complete all reservation tasks as assigned and in accordance with established standards and procedures.To review accuracy of th...

 Guest Experience & Service:Welcome guests upon arrival with warmth professionalism and a genuine smile.Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy.Maintain an updated record of guest preferences and special requests to enhance personalized service.Anticip...

SummaryThe Room Attendant is responsible for ensuring that guest rooms are clean well-maintained and prepared for check-in. This includes performing cleaning tasks replenishing amenities and providing excellent service to enhance guest satisfaction and the overall guest experience. The Room Attendan...

Key Responsibilities:Guest Services & Operations:Welcome guests warmly and provide a seamless check-in and check-out experience.Handle guest inquiries reservations and requests professionally and efficiently.Provide accurate information about hotel services facilities and local attractions.Ensure gu...