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We are seeking a dynamic and experienced Cluster Reservation Assistant Manager to join our team in Dubai United Arab this role you will be responsible for overseeing and optimizing the reservation processes across multiple properties within our hotel group ensuring exceptional customer service and...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionStart Your Journey With Us From the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi mer...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Have a thorough knowledge of the entire hotel services and facilities1.1.2    Answer inquiries of room rates outlets and room locations.1.1.3    To be totally familiar with all aspects of the reservation systems1.1.4    Handle all reservation requests us...

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 3-4 bullet points showcase the benefits and perks of working at the prop...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

The RoleTo supervise & manage Reservations operations and coordinates its activities with the other departments.To ensure a continuously high quality of reservations delivery to the clients and to manage and motivate the reservation team.To record and process all reservation inquiries made by phone...

Understand the key principles of ACCORS Pricing Strategies and Revenue ManagementRetail Corporate Leisure Group OtherRate Restrictions hurdles and availabilitiesMaximise rooms revenue through the conversion of telephone calls into salesUtilize effective upselling techniquesUnderstand and take reserv...

As Reservations Officer you will directly support the Reservation Manager in driving the performance of the reservations team on property. You will ensure that all SOPs are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accur...

DescriptionPOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Iden...

We are seeking a Reservation Agent to join our team Novotel & Ibis Gate Hotels Abu Dhabi The candidate will serve as the primary point of contact for guests ensuring a professional experience from the initial reservation process.Deliver professional and efficient customer service to all guestsManage...