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Reservations Agent:You are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What you will be doing:Consistently offer exceptional friendly and engaging serviceEnsure the be...

A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations.What will I be doingAs Reservations Manager you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing...

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employeesalways find new ways to look after the business their guests and their colleagues. Within this the keyresponsibilities for this position are:Assist in the effective operation of the Reservations de...

As Assistant Room Reservation Manager you will play a key role in driving the performance and efficiency of the Reservations Team. You will ensure full compliance with all SOPs actively train and coach team members and consistently monitor their performance to maintain high service standards.  You w...

How does your working day look like Handle incoming reservation requests via phone email and online platforms promptly and professionally.Guide customers through the reservation process providing accurate information about availability seating options and special requests.Use the reservation system...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 3-4 bullet points showcase the benefits and perks of working at the prop...

To attend and handle all incoming and outgoing room reservation requests as per the hotel standards and procedures.To attract guests and to enhance their loyalty providing a distinctive service Talent & Culture tough communication and sales skills in order to improve the hotels image and to increase...

DescriptionBuild upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up where our founders and many of our leaders began. You will...

As Reservations Officer you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOPs are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of a...

As Reservations Agent you are expected to:Maintain effective office administrative proceduresAdhere to all Standard Operating Procedures. Take personal responsibility for driving upselling and achieving set revenue targets by months.Be fully aware at all times of the Selling Strategy rates packages...

Reservation Management: Handle guest reservations through various channels including phone email and online platforms ensuring accuracy and adherence to policies.Communication Hub: Serve as a central point of contact for guest inquiries providing information on room availability rates and hotel serv...

Reservation Handling:Process individual and group reservations across multiple properties accurately and efficiently.Respond to reservation inquiries via phone email online platforms and travel agents.Modify cancel or update reservations in the Property Management System (PMS) as requested.Ensure al...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Have a thorough knowledge of the entire hotel services and facilities1.1.2    Answer inquiries of room rates outlets and room locations.1.1.3    To be totally familiar with all aspects of the reservation systems1.1.4    Handle all reservation requests us...

The RoleTo supervise & manage Reservations operations and coordinates its activities with the other departments.To ensure a continuously high quality of reservations delivery to the clients and to manage and motivate the reservation team.To record and process all reservation inquiries made by phone...

What are we looking forA Reservations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:In addition to strong English skills proficie...

Understand the key principles of ACCORS Pricing Strategies and Revenue ManagementRetail Corporate Leisure Group OtherRate Restrictions hurdles and availabilitiesMaximise rooms revenue through the conversion of telephone calls into salesUtilize effective upselling techniquesUnderstand and take reserv...

Reporting to the Cluster Reservation Manager responsibilities and essential job functions include but are not limited to the following:Understand the key principles of FRHI Pricing Strategies and Revenue ManagementHandling reservation management including managing blocks chasing rooming list from Sa...