نبذة عني
I view myself as an amicable; positive; honest and ethical individual.
include creativity; analysis of
My strengths
situations; socialising; problem solving; accuracy;
punctuality; teamwork and service orienta…
I view myself as an amicable; positive; honest and ethical individual.
include creativity; analysis of
My strengths
situations; socialising; problem solving; accuracy;
punctuality; teamwork and service orientation.
الخبرة
Systems Implementation Consultant Data Analyst
Analyzing productivity of team
Creating spreadsheets of productivity
Reporting issues
Presenting potential solutions
Resolving logged errors
Ensuring system security and encryption
Documenting processes
Monitoring system performance metrics
Fixing data related issues
Utilization of CRIMS and inforstore to maintain data
Working with fixed interest
Working with cash forecasting
Using PowerBI
Problem solving on a daily basis
S37C Senior Administrator investigator/payments processor
Working on Section 37C of the Pension Funds Act 24 of 1956
Using Omunet
Using MyService
Using AWD
Using EMS
Using Thin Client
Using BPM
Using Chorus
Using Compass
Using Hyphen
Using DHA
Using EBtax
Working under Omix, formerly Capablity cluster, Corporate Capibility
Servicing the TOP 50 Old Mutual IMEDS
Preparing payments for post adjudicated claims up to R20million
Validating bank details
Obtaining options for mode of payment from beneficiaries
Providing reinvestment options
Providing cash options
Explaining tax implications
Screening documentation in support of claims
Assisting in the resolution of disputes between dependants and lawyers
Communicating via email and telephonically
Escalating and assisting complaints specialist to reach resolutions
Investigating validity of information provided to Old Mutual in support of claims
Working during the Covid recovery plan
Meeting agreements made with the FSCA to mitigate the backlog due to the pandemic
Effective communication
Assessing administrator
Using Omunet
Using MyService
Using AWD
Using EMS
Using Thin Client
Using BPM
Using Bizargi
Working in Product Solutions
Solving problems relating to claims processes
Doing testing on system related issues for DB2 databases
Providing feedback on improvements that may be made in processes
Providing feedback on system related issues
Gathering information on outstanding requirements for the assessment of claims
Communicating and providing feedback regarding cases from correspondents
Retrieving information for assessors
Administrator / Call center Agent (Student Model)
Using Omunet
Using MyService
Using AWD
Using EMS
Using Thin Client
Using BPM
Using Bizargi
Working in the Customer Service Centre
Responding to enquiries of Old Mutual customers via email and telephonically
Dealing with death claim enquiries from brokers, advisors and clients telephonically
Assisting customers
Packing boxes
Customer Sales Associate
Merchandising products
Variance scanning
Stocktaking
Customer Sales Associate
Assisting customers
Packing boxes
Merchandising products
Variance scanning
Stocktaking