Akinola Laleye

• Successfully conducted and elicited business requirements by employing different techniques such as Process Mapping, gathering workshops involving high-level stakeholders, including legal liaisons in the public sector. I.e. Ministry of Transportation.
• Analyzed the existing project management platform and provided recommendations for optimization.
• Created epics, user stories and acceptance criteria and business rules for compliance during UAT.
• Created and defined test strategies based on product functional requirements and business objectives alongside the senior developer and scrum team before project launch.
• Spearheaded an initiative to streamline business processes between internal and external stakeholders, resulting in a 75% increase in user satisfaction. Continuously monitored work processes and client satisfaction, implementing changes for ongoing system improvement.
• Actively supervised and participated in all Software Development Life Cycle (SDLC) stages, applying both Waterfall and Agile methodologies to ensure project adherence to schedules through deadline management and flexible workflow adjustments.
• Collaborated in developing and maintaining project documents, system enhancement changes, and ensuring documentation was maintained from project inception to release phase.
• Performed Administrative functions and processes, managing day-to-day activities for the project management, and addressing issues in daily standups as they arose during the projects.
• Implemented meticulous data validation checks to ensure the accuracy and integrity of the information presented in reports.
• Coordinated and documented functional design specifications through interfaces, use cases, data standards, and ETL specifications across system development teams.
• Conducted business modeling, use case modeling, and process and data flow modeling in alignment with agile methodologies and OPS Unified Project Management Methodology.

Successfully conducted and elicited business requirements by employing different techniques such as Process Mapping, gathering workshops involving high-level stakeholders, including legal liaisons in the public sector.
Analysed the existing project management platform and provided recommendations for optimization.
Created epics, user stories and acceptance criteria and business rules for compliance during UAT.
Created and defined test strategies based on product functional requirements and business objectives alongside the senior developer and scrum team before project launch.
Spearheaded an initiative to streamline business processes between internal and external stakeholders, resulting in a 75% increase in user satisfaction.
Continuously monitored work processes and client satisfaction, implementing changes for ongoing system improvement.
Actively supervised and participated in all Software Development Life Cycle (SDLC) stages, applying both Waterfall and Agile methodologies to ensure project adherence to schedules through deadline management and flexible workflow adjustments.
Collaborated in developing and maintaining project documents, system enhancement changes, and ensuring documentation was maintained from project inception to release phase.
Performed Administrative functions and processes, managing day-to-day activities for the project management, and addressing issues in daily standups as they arose during the projects.
Implemented meticulous data validation checks to ensure the accuracy and integrity of the information presented in reports.
Coordinated and documented functional design specifications through interfaces, use cases, data standards, and ETL specifications across system development teams.
Conducted business modeling, use case modeling, and process and data flow modeling in alignment with agile methodologies and OPS Unified Project Management Methodology.

Led process re-engineering and business transformation initiatives, identifying change management needs within the organisation, and subsequently implementing opportunities to enhance both business and systems effectiveness in CRM Systems.
Conducted analysis of existing business processes (AS-IS) and formulated the future state (TO-BE) processes, establishing process models with tools such as Microsoft Visio BPMN 2.0 standard and other modelling tools.
Elicited, analysed, and documented functional specifications for SAS, web-based, and system solutions.
Collaborated with a cross-functional team of business Stakeholders, developers, and technical support professionals to gather comprehensive requirement specifications for new applications.
Created and enhanced initial designs and mock-ups for new functionality, developed flowcharts, functional diagrams, and descriptions to communicate application design specifications for projects.
Tailored Microsoft 365 solutions to meet specific business needs through customization and configuration.
Coordinated the development and deployment of new implementation processes, defining business requirements (BRD) and processes, creating test strategies, test cases, and plans.
Utilized visualization tools to create impactful presentations for executive leadership, enabling them to grasp complex trends and make strategic decisions based on a visualized understanding of data.
Worked closely with the IT Projects team and Subject Matter Experts (SME) to support solution architecture development, process design, and solutions prototyping.

Effectively managed stakeholder complaints, responding to tickets and addressing bugs, while leading the QA team to identify and resolve such issues.
Analysed and summarised data for models, analysis, and tracking against forecast and business objectives.
Conducted requirements gathering, documentation and validation testing.
Led the analysis of business process such as creating “AS IS” and “TO BE” Workflows, evaluating alternative solutions with consideration of benefits, risks, and costs.
Ensured consistency in procedural documents with policy and structural changes, while also organising and coordinating project approval processes within the governance structure.
Identified, analyzed, and documented business environment, function, and non-functional requirements.
Led requirements kick-offs, workshops, presentations, and validation/training sessions, including stakeholder walkthroughs.
Conducted data mapping, documented detailed conversion strategies, and managed data migration.
Maintained accurate records of client communications, correspondence, and documents in designated files and shared folders for easy reference by authorised personnel.