نبذة عني
Intelligent Automation Leader with 14+ years of experience delivering enterprise-scale RPA and AI-driven automation programs across Banking, Healthcare, Manufacturing, and Infrastructure. Led design and delivery of 160+ …
Intelligent Automation Leader with 14+ years of experience delivering enterprise-scale RPA and AI-driven automation programs across Banking, Healthcare, Manufacturing, and Infrastructure. Led design and delivery of 160+ automation bots using Automation Anywhere A360, driving measurable cost savings and operational efficiency. Proven expertise in automation architecture, CoE enablement, and GenAI-powered solutions including AI Agents and RAG-based knowledge systems. Strong track record of leading global teams, stakeholder engagement, and end-to-end automation lifecycle ownership.
الخبرة
Senior Software Engineer
Led client engagement and end-to-end technical solution delivery, performing RCA to identify root causes and implement corrective/preventive actions., ABBYY Vantage for unstructured document extraction, AI-driven solutions using GenAI, Python, and AI Agents with RAG-based knowledge frameworks., Orchestrated end-to-end automation and seamless Agile/Waterfall methodology integration., Developed AI Agent-based Automated Inventory Replenishment Copilot Integrated Automation., Delivered advanced automation and AI-enabled solutions across BCH, CoBank, BOC, and St Clair, spanning GenAI, ML, and enterprise RPA use cases., Built GenAI-assisted publication review and data retrieval using OpenAI LLMs and Python, alongside ML-driven bots, document comparison, mail-merge automations, and utility frameworks preserving metadata integrity., Executed and supported 5+ end-to-end automation projects covering development, testing, production deployment, client interaction, incident handling, and delivery governance.
Senior Manager (Technical Lead/Architect - Automation Anywhere - A360)
Established a robust Automation framework from scratch.
Orchestrated end-to-end automation documentation excellence from Requirement Gathering to Solution Design, detailed Flowchart creation, and Agile methodology integration.
Led and governed large-scale automation programs for clients including GMR and ELM.
Overseeing 30+ bots across Procurement, Aero Billing, P2P, Finance Assurance, and Payments.
Acted as Technical Lead/Architect, driving solution design with a strong focus on reusability, bot architecture, automation hierarchy, storage, and network considerations.
Delivered end-to-end automation initiatives covering development, testing, production deployment, client engagement, and documentation to ensure scalable and resilient solutions.
Senior Manager (Technical Lead/Architect - Automation Anywhere - A360)
Established a robust Automation framework from scratch., Orchestrated end-to-end automation documentation excellence at Protiviti, from meticulous Requirement Gathering to strategic Solution Design, detailed Flowchart creation, and seamless Agile methodology integration., Led and governed large-scale automation programs for clients including GMR and ELM, overseeing 30+ bots across Procurement, Aero Billing, P2P, Finance Assurance, and Payments., Acted as Technical Lead/Architect, driving solution design with a strong focus on reusability, bot architecture, automation hierarchy, storage, and network considerations., Delivered end-to-end automation initiatives covering development, testing, production deployment, client engagement, and documentation to ensure scalable and resilient solutions.
Team Lead (Senior Consultant)
Managed 4 developers.
Handled Automation Anywhere Development and Solution Design for Automation Bots.
Managed NA and EMEA clients for RPA related activity.
Developed a complex ServiceMax automation in Automation Anywhere v11.
Performed bug fixing and deployed the solution.
Contributed to end-to-end automation development and solution design across clients including Beckton Dickinson, PSA Group, Honeywell, and UBS.
Covered PDD analysis, bot development, maintenance, and hypercare support.
Built standards-compliant bots for data extraction, SAP-based billing processes, and enterprise workflows.
Built structured web data retrieval, Excel reporting, and automated email distribution.
Delivered and supported automations for Proforma to Invoice, Credit Hold, Buy Part Delay, and large-scale financial and operational workflows.
Team Lead (Senior Consultant)
Contributed to end-to-end automation development and solution design across clients including Beckton Dickinson, PSA Group, Honeywell, and UBS, covering PDD analysis, bot development, maintenance, and hypercare support., Built standards-compliant bots for data extraction, SAP-based billing processes, and enterprise workflows, including structured web data retrieval, Excel reporting, and automated email distribution., Delivered and supported automations for critical processes such as Proforma to Invoice, Credit Hold, Buy Part Delay, and large-scale financial and operational workflows.
Software Developer Analyst
Handled RPA development encompassing VBA, Automation Anywhere, UiPath, and macros.
Handled feasibility analysis, requirement gathering, and solution architecture.
Handled VBA and Automation Anywhere software development.
Handled internal testing, User Acceptance Testing (UAT), and deployment.
Spearheaded the development of bots without any existing learning documents or material.
Initiated comprehensive training material for fellow developers.
Delivered two tools: Offer Letter Creation and Aconso.
Led to a substantial benefit of 3 FTE for the client.
Implemented a groundbreaking integration of VBA and Automation Anywhere during bot development.
Provided a 2 FTE man-hour benefit.
Delivered automation solutions across Accenture UKI HRO and NA Payroll, Scottish Power, Shell, and GBSC MasterCard.
Covered HR, payroll, finance, and accounting processes.
Executed SAP and enterprise automations including Federal Forms, offer letter generation, resignation workflows, benefits administration, invoice processing, and subsidy management.
Led solution design and RPA pilot initiatives using tools such as CEM1, CEM1.5, and Agent Smith.
Software Developer Analyst
Revolutionized the introduction of the Automation Anywhere tool within the Accenture Tech Master Team by spearheading the development of bots without any existing learning documents or material. Took charge of not only the development but also initiated comprehensive training material for fellow developers., Successfully delivered two powerful tools—Offer Letter Creation and Aconso—leading to a substantial benefit of 3 FTE for the client., Tackled the complexity of VBA development, challenging for newcomers and less experienced resources. Implemented a groundbreaking integration of VBA and Automation Anywhere during bot development. The seamless integration resulted in a significant achievement, providing a 2 FTE man-hour benefit., Delivered automation solutions across Accenture UKI HRO and NA Payroll, Scottish Power, Shell, and GBSC MasterCard, covering HR, payroll, finance, and accounting processes., Executed SAP and enterprise automations including Federal Forms, offer letter generation, resignation workflows, benefits administration, invoice processing, and subsidy management., Led solution design and RPA pilot initiatives using tools such as CEM1, CEM1.5, and Agent Smith, driving efficiency and scalable automation adoption.
Software Developer
Handled VB.NET Software Development, IOS Project Modification and Customization, ERP Development and Maintenance.
Delivered end-to-end application development across retail, finance, manufacturing, healthcare, and services domains, spanning desktop, web, and iOS platforms.
Built and enhanced accounting and billing systems, sales and service mobile apps, share market applications, EHR tablet applications, and enterprise web portals.
Supported operational efficiency through applications for call logging, maintenance and spare parts management, reporting, and performance optimization.
Software Developer
Delivered end-to-end application development across retail, finance, manufacturing, healthcare, and services domains, spanning desktop, web, and iOS platforms., Built and enhanced solutions including accounting and billing systems, sales and service mobile apps, share market applications, EHR tablet applications, and enterprise web portals., Supported operational efficiency through applications for call logging, maintenance and spare parts management, reporting, and performance optimization.
Senior Software Engineer
Led client engagement and end-to-end technical solution delivery.
Performed RCA to identify root causes and implement corrective/preventive actions.
Worked on ABBYY Vantage for unstructured document extraction.
Developed AI-driven solutions using GenAI, Python, and AI Agents with RAG-based knowledge frameworks.
Orchestrated end-to-end automation and seamless Agile/Waterfall methodology integration.
Developed AI Agent-based Automated Inventory Replenishment Copilot Integrated Automation.
Delivered advanced automation and AI-enabled solutions across BCH, CoBank, BOC, and St Clair, spanning GenAI, ML, and enterprise RPA use cases.
Built GenAI-assisted publication review and data retrieval using OpenAI LLMs and Python.
Built ML-driven bots, document comparison, mail-merge automations, and utility frameworks preserving metadata integrity.
Executed and supported 5+ end-to-end automation projects covering development, testing, production deployment, client interaction, incident handling, and delivery governance.
المشاريع
2 Automation Projects
Successfully delivered 2 automation initiatives, achieving 5 FTE productivity savingsDrove effective stakeholder management across project lifecyclePlanned and executed monthly sprint cyclesMaintained strong client engagement and alignmentPrepared and presented weekly project update reports