Motor Surveyor

About the Role

We are seeking an experienced Motor Surveyor to join a dynamic claims team within a leading UAE insurance environment. The successful candidate will be responsible for conducting motor vehicle inspections assessing damages and supporting efficient claims resolution across a high-volume portfolio.

This role requires strong technical expertise in UAE motor surveying with experience handling fleet agency and garage-related claims. The ideal candidate will be highly organised commercially aware and capable of managing a fast-paced workload while maintaining accuracy and service quality.

Key Responsibilities

Vehicle Inspection & Damage Assessment

• Conduct detailed inspections of damaged vehicles and assess repair requirements accurately.
• Prepare technical survey reports repair estimates and recommendations in line with company standards.

Fleet & Commercial Claims Handling

• Manage fleet-related motor assessments and support efficient claims processing for commercial accounts.
• Liaise with fleet operators workshops and internal claims teams to ensure timely resolutions.

Garage & Agency Coordination

• Work closely with approved garages repair centres and agency workshops regarding repairs and assessments.
• Monitor repair quality timelines and cost controls to ensure operational efficiency.

High-Volume Claims Management

• Handle a large daily caseload of approximately 50 claims while maintaining quality and accuracy.
• Prioritise workloads effectively to meet turnaround times and service level expectations.

Technical & Claims Support

• Support claims handlers with technical guidance on liability repair methodology and settlement decisions.
• Identify suspicious or inflated repair estimates and escalate concerns where necessary.

Compliance & Operational Standards

• Ensure all surveying activities comply with UAE insurance regulations and internal governance standards.
• Maintain accurate digital records reports and supporting documentation within claims systems.

Education & Qualifications

• Minimum 5 years of UAE motor surveying experience within a recognised insurance company or claims environment.
• Strong exposure to motor claims operations including fleet agency and garage claims handling.
• Proven ability to manage high-volume workloads within fast-paced operational environments.
• Strong technical knowledge of vehicle repairs damage assessment and repair costing.
• Familiarity with digital claims and surveying platforms is highly desirable.