Coordinator Operations & User Experience UAE National
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موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 2 ساعة
عدد الوظائف الشاغرة:
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ملخص الوظيفة
WHATS ON YOUR PLATE
As Ops & CX Performance Coordinator you will be responsible for developing a strong understanding of performance across operations and customer experience function and to develop and implement a repeatable process for monitoring and reporting it.
The role will be focused on driving data driven decision making & delivering continuous improvement through strong analytical and interpersonal skills. You must have the maturity to work independently on a day-to-day basis and have the wisdom to know when to collaborate delegate and/or escalate.
Assist in monitoring and improving UAE performance metrics across Operations and CX .
Provide preliminary insights and analyses to assist in decision-making processes.
Handle tasks such as organizing meetings preparing agendas and documenting minutes.
Coordinate projects and initiatives between local and regional team
Collaborate with the team to monitor performance identify performance gaps and raise flags as needed.
Assist in implementing performance improvement plans to enhance overall efficiency.
Qualifications :
WHAT DID WE ORDER
Bachelors Degree in a relevant field.
1-2 years of experience in the food/grocery tech industry is highly preferred.
Proficiency in Google Suite tools such as GDoc GSheet GSlides GForms etc.
Strong communication skills in English with the ability to effectively outline and present ideas.
Experience in stakeholder management with the ability to manage different types of stakeholders effectively.
Remote Work :
No
Employment Type :
Full-time
عن الشركة
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... اعرض المزيد
