Business Analyst

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Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:

We are seeking an experienced Senior Business Analyst to support a strategic programme involving the migration of credit card portfolios from one processing platform to another. The role demands deep payments domain expertise strong analytical capability and proven experience delivering complex largescale migrations in regulated environments.

The ideal candidate will also demonstrate the practical application of AI in business analysis including the use of AIenabled tools to accelerate requirements gathering improve documentation quality automate analysis tasks and enhance traceability and validation.

What youll do:

• Requirements Gathering & Business Analysis - Collaborate with business stakeholders technology teams and external partners to elicit analyse document and validate business and functional requirements. Analyse existing credit card issuing and processing workflows identify gaps and define futurestate requirements aligned to migration objectives.
• Leverage AIassisted tools to - Accelerate requirements discovery and summarisation. Improve consistency and quality of requirement definitions. Support impact analysis and dependency identification.
• Ensure requirements are clear testable traceable and aligned with business outcomes.
• Migration Analysis & Planning Support - Support the design and execution of credit card platform migration strategies ensuring minimal customer and operational disruption. Define and validate data mapping transformation rules reconciliation requirements and cutover dependencies. Assist in planning and validation of parallel runs rehearsals and migration checkpoints with a focus on data integrity and regulatory compliance.
• Process & Functional Documentation - Produce highquality business process models functional specifications migration artefacts and data definitions. Maintain endtoend requirements traceability from business need through design build and test.
• Testing Validation & Readiness - Support User Acceptance Testing (UAT) and system integration testing activities related to migrated functionality. Validate migrated data business rules and processing outcomes against defined requirements. Ensure solutions meet security regulatory and operational readiness standards.
• Stakeholder & Delivery Collaboration - Act as a key liaison between business units technology teams delivery partners and vendors. Support project leadership with status reporting impact assessments and risk identification. Contribute to governance forums and working sessions with clear datadriven insights.

Experience youll need to have:

• Strong understanding of credit card issuing processing platforms and payment ecosystems. Working knowledge of payments regulatory requirements including PCI DSS and local regulations.
• Strong handson experience with VisionPLUS / FirstVision platforms for credit and debit card management.
• Familiarity with authorisation clearing settlement dispute management and lifecycle events.
• Experience supporting largescale data migration programmes including data mapping and reconciliation.
• Ability to analyse large data sets and perform impact and dependency analysis.
• Demonstrated use of AI tools to enhance business analysis activities particularly requirements definition and analysis efficiency.
• Prior involvement in platform migration or major transformation programmes within payments or financial services.

Experience that would be great to have:

• Experience with leading card processing platforms.
• Knowledge of ISO 8583 messaging APIs and servicebased integrations in card processing.
• Familiarity with Agile and Waterfall delivery methodologies.
• Professional certifications (e.g. CBAP PMP paymentsspecific certifications) are desirable.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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