Account Manager Local Shops (cakes & sweets)

Role Summary
We are looking for an Account Manager - Local Shops to join our team in Dubai and be part of our growth. You will be responsible for the commercial performance and growth of a portfolio of Cakes & Sweets partners on the Talabat platform. This role owns the partner relationship end-to-end working closely with vendors to drive sales growth optimize performance and maximize their success within talabats ecosystem.

The role combines strategic account management consultative selling and data-driven decision making. You will also act as a trusted consultant to partners by developing business plans identifying growth opportunities and leveraging talabats marketing promotional and AdTech solutions to scale partner performance.

Success in this role requires strong commercial acumen ownership and the ability to operate in a fast-paced Q-commerce environment while consistently delivering measurable business impact.

Whats On Your Plate

• Own and manage a portfolio of Cakes & Sweets partners driving their commercial growth and overall performance on the Talabat platform.
• Build strong long-term relationships with partners and act as a trusted advisor to help grow their business through strategic planning and data-driven insights.
• Develop and execute joint business and marketing plans with partners to grow sales improve conversion rates and increase average basket size.
• Identify and unlock revenue opportunities by driving adoption of Talabat ecosystem solutions including NCR programs AdTech visibility tools promotions and marketing campaigns.
• Analyze performance data dashboards and marketplace trends to identify growth opportunities diagnose challenges and inform strategic decisions.
• Drive partner investment in promotional and marketing initiatives while ensuring strong return on investment and measurable business impact.
• Represent Talabat professionally in all external engagements while building trusted partnerships with key decision makers.
• Collaborate cross-functionally with marketing operations finance and product teams to deliver campaigns resolve issues and continuously improve partner performance.
• Maintain full ownership of portfolio performance end-to-end ensuring partners are set up for long-term success and sustainable growth on the platform.

Qualifications :

What Did We Order

• 57 years of professional experience in account management sales business development or commercial roles preferably within Q-commerce e-commerce marketplaces F&B or other high-growth environments.
• 23 years of experience working with restaurants bakeries cafés sweets brands viral brands or home-grown food concepts with a strong understanding of the F&B landscape customer demand dynamics and the fast-moving Q-commerce ecosystem.
• Strong commercial acumen and proven sales experience with the ability to identify revenue opportunities evaluate ROI on marketing and promotional investments negotiate effectively and drive partner investment in promotions visibility solutions and Talabat ecosystem tools.
• Highly data-driven comfortable using Excel/Google Sheets dashboards and performance metrics to analyze trends diagnose challenges and inform strategic decisions.
• Consultative and strategic mindset able to act as a trusted advisor to partners by identifying growth opportunities optimizing commercial performance and building long-term business plans.
• Strong ownership mindset treating the portfolio like their own business taking full accountability for results and proactively driving improvements across sales conversion basket size and customer experience.
• Ability to operate independently with minimal supervision make sound commercial decisions confidently and take full responsibility for outcomes.
• Excellent stakeholder management and communication skills capable of building trusted relationships with partners while representing Talabat with professionalism honesty and transparency.
• Creative well-organized and execution-focused able to manage multiple priorities solve problems proactively and consistently deliver measurable results in a fast-paced environment.

Additional Information :

Join Our Vibrant Team in Dubai City Walk - Where Work Meets Innovation and Fun!

• Grow With Us: Were all about growth and recognition both professionally and personally. Your journey of development starts here.
• Diverse & Inclusive: With colleagues from across the globe our diversity is our strength. Everyones welcome in our inclusive environment.
• Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
• Fun & Community: Our company events cultural outings and sports activities arent just fun; theyre a way to bond with our amazing team.
• Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms weve got perks that make every day better.
• Health & Wellness: With sponsored healthcare and gym memberships we care about your wellbeing.

Remote Work :

No

Employment Type :

Full-time