Lead Server Celeste

دبي - الإمارات

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت قبل 3 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

We are seeking an experienced and dynamic **Lead Server** to join our hospitality team in Dubai United Arab Emirates. Under the guidance of the Restaurant Manager you will supervise our front-of-house service team ensuring the delivery of exceptional guest experiences and smooth daily operations. As a Lead Server you will lead by example maintain our brand standards and foster a positive inclusive team environment where hospitality excellence is the standard. This role offers the opportunity to make a meaningful impact on both guest satisfaction and team development while collaborating seamlessly across all departments.

Lead and supervise the front-of-house service team to consistently deliver exceptional guest service and ensure smooth daily restaurant operations
Maintain the highest standards of hospitality and ensure all team members adhere to brand and restaurant service standards
Oversee staff scheduling training and performance management to develop a skilled motivated and cohesive team
Mentor and coach servers in professionalism teamwork and the delivery of consistent high-quality service
Collaborate closely with kitchen and management teams to coordinate service flow and resolve guest issues promptly and effectively
Monitor and analyze guest feedback related to dining service implementing strategies for continuous improvement
Support revenue management initiatives by maximizing table turnover and effectively upselling menu and beverage items
Ensure full compliance with health safety and restaurant policies and procedures at all times
Foster team engagement and growth through ongoing training coaching and transparent communication
Maintain accurate daily reports service logs and documentation to support operational excellence
Demonstrate cultural awareness and inclusivity creating a welcoming environment for diverse guests and team members
Perform additional duties as assigned by the Restaurant Manager to support operational needs and exceptional guest service

Qualifications :

**Required Qualifications:**

Minimum 2-3 years of professional server experience in a restaurant or hospitality setting
Proven leadership or supervisory experience in a front-of-house environment
Strong knowledge of restaurant operations service standards and guest experience management
Excellent communication and interpersonal skills with the ability to lead motivate and support team members
Proficiency with point-of-sale (POS) systems and restaurant management software
Demonstrated ability to multitask prioritize and remain organized in a fast-paced environment
Strong problem-solving and conflict resolution skills with a customer-focused mindset
Knowledge of food safety and health and safety compliance standards
Physical stamina and ability to work flexible hours including evenings weekends and holidays
High school diploma or equivalent
Ability to work effectively in a multicultural environment and demonstrate cultural awareness

**Preferred Qualifications:**

Experience in fine dining upscale or high-volume restaurant establishments
Food safety certification or ServSafe certification
Hospitality management or leadership certification
Knowledge of beverage service and wine pairing basics
Experience with inventory management and cost control
Bilingual capabilities (English and Arabic preferred for Dubai location)
Previous experience training and developing hospitality staff
Familiarity with guest management systems and reservation platforms

Remote Work :

Employment Type :

Full-time

Lead and supervise the front-of-house service team to consistently deliver exceptional guest service and ensure smooth daily restaurant operations
Maintain the highest standards of hospitality and ensure all team members adhere to brand and restaurant service standards
Oversee staff scheduling training and performance management to develop a skilled motivated and cohesive team
Mentor and coach servers in professionalism teamwork and the delivery of consistent high-quality service
Collaborate closely with kitchen and management teams to coordinate service flow and resolve guest issues promptly and effectively
Monitor and analyze guest feedback related to dining service implementing strategies for continuous improvement
Support revenue management initiatives by maximizing table turnover and effectively upselling menu and beverage items
Ensure full compliance with health safety and restaurant policies and procedures at all times
Foster team engagement and growth through ongoing training coaching and transparent communication
Maintain accurate daily reports service logs and documentation to support operational excellence
Demonstrate cultural awareness and inclusivity creating a welcoming environment for diverse guests and team members
Perform additional duties as assigned by the Restaurant Manager to support operational needs and exceptional guest service

Qualifications :

**Required Qualifications:**

Minimum 2-3 years of professional server experience in a restaurant or hospitality setting
Proven leadership or supervisory experience in a front-of-house environment
Strong knowledge of restaurant operations service standards and guest experience management
Excellent communication and interpersonal skills with the ability to lead motivate and support team members
Proficiency with point-of-sale (POS) systems and restaurant management software
Demonstrated ability to multitask prioritize and remain organized in a fast-paced environment
Strong problem-solving and conflict resolution skills with a customer-focused mindset
Knowledge of food safety and health and safety compliance standards
Physical stamina and ability to work flexible hours including evenings weekends and holidays
High school diploma or equivalent
Ability to work effectively in a multicultural environment and demonstrate cultural awareness

**Preferred Qualifications:**

Experience in fine dining upscale or high-volume restaurant establishments
Food safety certification or ServSafe certification
Hospitality management or leadership certification
Knowledge of beverage service and wine pairing basics
Experience with inventory management and cost control
Bilingual capabilities (English and Arabic preferred for Dubai location)
Previous experience training and developing hospitality staff
Familiarity with guest management systems and reservation platforms

Remote Work :

Employment Type :

Full-time

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المهارات المطلوبة

التعافي واستمرارية مواصلة الأعمال بعد الكوارث
إدارة المعلومات
إدارة الشبكات
الدليل النشط
VMware
Citrix
Microsoft Windows Server
Windows
Microsoft Exchange
SAN
إدارة قاعدة البيانات
DNS

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عن الشركة

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد

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