Guest Service Agent
نُشرت في :
04-10-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Join our dynamic team at Novotel & Adagio Premium Dubai Al Barsha as a Guest Service Agent. Were seeking an enthusiastic and customer-focused individual to create exceptional experiences for our guests.
- Welcome guests with a warm friendly demeanor and provide personalized attention throughout their stay
- Efficiently manage check-in and check-out processes ensuring accuracy and attention to detail
- Anticipate guest needs and offer tailored recommendations for local attractions dining and activities
- Handle guest inquiries requests and concerns promptly and professionally
- Process reservations room assignments and billing with precision
- Collaborate with other departments to ensure seamless guest experiences
- Maintain up-to-date knowledge of hotel services promotions and local area information
- Assist with concierge services including arranging transportation and making reservations
- Ensure the lobby and front desk areas are clean organized and inviting at all times
- Adhere to all hotel policies procedures and safety standards
Qualifications :
- Proven experience as a Guest Service Agent or in a similar customer-facing role in the hospitality industry
- Strong service-oriented mindset with a passion for delivering exceptional guest experiences
- Excellent communication skills in English both verbal and written; additional languages are a plus
- Proficiency in property management systems (PMS) preferably Opera Cloud or similar
- Ability to connect with guests through storytelling and anticipation of needs
- Strong problem-solving skills and ability to handle challenging situations with tact and diplomacy
- Detail-oriented with excellent organizational and multitasking abilities
- Flexible and willing to work various shifts including nights weekends and holidays
- Basic computer skills and familiarity with standard office software
- In-depth knowledge of Dubais attractions culture and local amenities
- Positive attitude and ability to work effectively in a fast-paced team-oriented environment
- High school diploma or equivalent; higher education in hospitality management is a plus
Remote Work :
No
Employment Type :
Full-time
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
