Product Operations Manager

• Lead and own preparation for key Customer Product team updates and forums

• Develop processes and manage communication, roadmapping, prototyping and user-boarding product tools

• Facilitate x-team initiatives and forums as needed.

• Define and operate planning & governance processes across Customer Product Organization for delivery against deadlines and consistency in quality

• Ensure product updates are successfully communicated within the broader organization.

• Support the team to the ability to pivot plans and respond swiftly to customer needs

• Influence cross-functionally to align functional plans