drjobs Manager Employee Engagement Communications - Raffles and Fairmont Hotels Resorts English

Manager Employee Engagement Communications - Raffles and Fairmont Hotels Resorts

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Reporting to the VP Talent Acquisition & Talent Management and working in close proximity with the Global SVP Talent & Culture as the Manager Employee Engagement & Communications for Raffles and Fairmont Hotels and Resorts you will play an instrumental role in shaping the companys image both internally and externally and in driving engagement across our hotels and corporate offices. You will establish a strong internal communication strategy to connect our teams globally and you will also oversee our employer branding approach. You will drive the employee engagement surveys and work with our stakeholders to create action plans and continuously improve our workplace culture. 

Summary of Responsibilities:

Employee Engagement
    Lead the Employee Engagement Survey program; administer survey globally and measure and report on employee engagement levels recommending actions to address any issues.
    Collaborate with Talent & Culture to drive cultural initiatives that enhance employee morale satisfaction and overall wellbeing
    Provide support to stakeholders to optimize the results to further enhance engagement satisfaction and retention
    Develop and implement initiatives to improve employee engagement such as recognition programs 

Internal Communications
    Establish and maintain an internal communication platform that connects colleagues globally; design and implement strategy to maximize on the tool to drive engagement through regular engaging content reflecting our brands values culture and unique offerings 
    Develop an internal communications content calendar and craft compelling communications for employee announcements (such as appointment notices company milestones and celebrations organizational changes and corporate developments)
    Develop strategic presentations for the Talent & Culture Team 
    Act as a key point of content to hotel team facilitate communication and provide assistance and information 

Employer Branding
    Partner with Marketing to design the Employee Value Proposition employer brand positioning to distinguish Raffles & Fairmont in the competitive job market
    Develop and implement innovative social media strategies to enhance employer brand visibility and engagement across online platforms
    Showcase Raffles and Fairmonts brands values culture and unique offerings across all external touchpoints such as LinkedIn

Diversity & Inclusion
    Assist the VP Talent Acquisition & Talent Management in leading our D&I initiatives including our social mobility and gender diversity programs
    Work on other special projects as determined by the Talent & Culture Leadership Team
    Monitor KPIs and work in close collaboration with relevant counterparts at Accor 
    Contribute to fostering a collaborative highperformance and passionate team environment that is inclusive and supportive where employees feel empowered engaged and valued


 


Qualifications :

Qualifications
    Bachelors degree in Human Resources Hotel Management Business Administration or a related field; a focus on marketing or communications is an asset
    Minimum 2 years of experience in Talent & Culture / HR Marketing or Communications in the luxury industry. Past experience in hospitality is an asset
    High proficiency in Microsoft Excel Word and PowerPoint with the ability to create compelling presentations reports and communications materials
    Experience working with social media platforms and also content related tools such as Canva is a plus
    Strong communication skills both oral and written including the ability to craft engaging content for internal newsletters announcements and social media platforms
    Proven ability to build strong relationships and maintain a positive reputation in industry and work with diverse stakeholders globally and with other teams in the business such as brand and marketing
    Good organization flexibility and time management skills essential for managing multiple projects and deadlines
    Proven track record working in a fastpaced and high performing environment 
.
 


Additional Information :

Based from the Accor Office in Dubai UAE.

Our Commitment to Diversity & Inclusion: we are an inclusive company and our ambition is to attract recruit and promote diverse talent.


Remote Work :

No


Employment Type :

Fulltime

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