Guest Service Agent - Russian Speaker
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guests account upon completion of their stay. You will handle all guest enquires requests and comments promptly and efficiently ensuring their stay in the hotel is to their satisfaction.
Qualifications :
- A strong focus on customer service with Luxury Hotel background
- Prior experience in hotel front office operations is preferred
- Excellent communication skills; fluency in English/Arabic/German/French/Italian is required
- Be able to work shifts weekends and public holidays
- Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
- Problem resolution skills
Additional Information :
Luxury Hotel Experience
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
