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الوصف الوظيفي

Be Part of a Global Legacy with RIU Hotels & Resorts!

At RIU Hotels & Resorts weve been shaping unforgettable experiences for over 70 years. With more than 100 hotels across 20 countries we are a global leader in hospitality renowned for exceptional service and warm hospitality. Join a company that values your growth celebrates cultural diversity and offers limitless opportunities to thrive.

Position: Sales Executive

Department: Sales

About the Role

As a Sales Executive you will play a vital role in driving revenue and ensuring the smooth coordination of reservations events and group bookings. This position combines your expertise in sales with exceptional organizational skills to deliver seamless guest experiences while maximizing business opportunities. Youll be a key contributor to our success in Dubai one of the worlds most vibrant and competitive hospitality markets.

Proficiency in Russian is essential for this role to communicate effectively with our key markets.

What Youll Do

  • Adhere to hotel policies procedures and emergency protocols.
  • Manage and process all telephone and written reservations promptly and accurately.
  • Coordinate and oversee group bookings MICE (Meetings Incentives Conferences and Events) and guest preferences to ensure an outstanding experience.
  • Maintain and analyze statistical reports for booking trends market performance and account production.
  • Upsell accommodations and services to maximize revenue and guest satisfaction.
  • Collaborate with various departments to ensure preblocking of rooms special requirements and group arrangements are handled efficiently.
  • Maintain systematic and organized files for reservation records and correspondence.
  • Address guest requests ensuring a high standard of service and communication.

What Were Looking For

  • Proven experience in sales reservations or event coordination preferably in the hospitality industry.
  • Strong organizational and analytical skills with an eye for detail.
  • A proactive and solutionsoriented approach to guest and business needs.
  • Excellent communication skills; proficiency in Russian is essential and English is required. Additional languages are a plus.
  • Familiarity with hotel booking systems and operational procedures is highly desirable.

Why RIU Hotels & Resorts

  • Work in one of the most exciting and dynamic hospitality destinations: Dubai.
  • Be part of a diverse global team operating in over 20 countries.
  • Benefit from continuous learning and opportunities for career advancement.
  • Enjoy a positive and inclusive workplace that values your contributions.

Inclusivity & NonDiscrimination

At RIU Hotels & Resorts we are committed to creating an environment where everyone feels valued and respected. We celebrate diversity and are proud to be an equalopportunity employer. All applicants will be considered without regard to race color religion gender sexual orientation national origin disability or age. Your individuality makes us stronger!

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دوام كامل

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