Concierge Agent
نُشرت في :
06-12-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
PURPOSE OF POSITION
To provide accurate information concerning hotel facilities venues and functions and to handle all guest inquiries.
KEY ROLES & RESPONSIBILITIES
- Assist guests with all inquiries both hotel and nonhotel related
- Conduct and attend effective shift briefings to ensure hotel activities and operational requirements are known
- Maintain good relationship with Airport Concierge
- Maintain good relationship with retailers and other service providers within the vicinity and ensure that information on their promotions are up to date
- Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests restaurants theatres shopping cinemas sporting and recreational facilities banks consulates transport systems and special events
- Maintain adequate supplies of forms and brochures and ensure they are presented in line with the hotels operating standards
- Consult Log Book for information/requests left by outgoing shift
- Manage incoming guest mail messages facsimiles and special deliveries
- Manage all transportation requests
- Manage outgoing guest mail courier services and parcel postage as requested by guests
- Maintain order and security of guest keys and other selected keys kept in Front Office ensuring key issue policy is followed
- Receive telephone calls and take messages for guests who are out
- Conducts all of the above in accordance with the hotels policy while adhering to Raffles Behavioural Standards
Qualifications :
PERSONAL ATTRIBUTES
- Good English language verbal communication skills
- Ability to work cohesively with coworkers and managers as part of a team
- Ability to be attentive to guest needs remaining calm and courteous at all times
- Ability to promote positive relations with hotel residents and patrons
- Ability to exercise good judgment with difficult guests
- Understanding and ability to work in a multicultural environment
QUALIFICATIONS
- Secondary/High School education
EXPERIENCE
- Minimum two yearsexperience as a Concierge or in a related position
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
