Position: Operations Manager/Branch Manager

Duties:

Person would have to overview the operations of 3 Branches based in DXB Headquarters and Fly to Qatar when required in case of successful operations there as well.

Key Responsibilities:

• Ensure Efficiency: Oversee all studios operations enforce policies supervise cleanliness stock supply & product availability drive improvements in operational KPIs.
• Deliver Excellence: Lead by example support the team in challenging situations coach for KPI achievement and ensure exceptional client satisfaction through direct engagement and feedback analysis resolve any issue on spot.
• Achieve Sales Targets: Inspire and motivate the team to meet sales KPIs balance targets across sessions and develop strategies and plans to boost performance and drive revenue.
• Develop Talent: Motivate and develop the team through coaching and training manage performance and ensure effective recruitment and succession planning in collaboration with HR.
• Drive Performance: Support the General Manager with market insights analyze KPIs develop strategies for sales and product performance and prepare detailed business reports manage budgets forecasts and cost control measures.

Skills:

• Leadership: Strong leadership skills with the ability to motivate and guide teams.
• Analytical Thinking: Excellent problemsolving skills with a keen eye for detail.
• Project Management: Experience managing multiple projects and meeting deadlines.
• Communication: Outstanding verbal and written communication skills.
• Technical Proficiency: Familiarity with operations management software and tools (
• DecisionMaking: Ability to make informed decisions quickly and effectively.
• Customer Focus: Understanding of customer needs and how to align operations to meet those needs.
• Sales: Expertise in driving sales performance developing strategies and achieving targets.

Must be:

• Drivable and independent: Capable of making quick informed decisions especially in highpressure situations to keep operations running efficiently.
• ResultsDriven: Focused on achieving goals and driving performance with a strong commitment to meeting and exceeding operational KPIs hungry for money.
• Empathetic: Understands and addresses the needs and concerns of team members and clients fostering a positive and supportive work environment.

Must have experience in Managing over 25 people (not less)

Minimum 2 years experience in the positions:General Manager Branch Manager Operations Manager Business Development & Other similar positions on Managerial level (not supervisor)

Education Background:

Must have: Bachelors Degree in BA Management Hospitality Tourism and any similar field

Preferred: MBA

Remote Work :

No