Front Desk Executive

Responsibilities

• Greet and welcome guests.
• Answer questions and address complaints received.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails.
• Booking of meeting rooms when required.
• Monitor office supplies and place orders when necessary and keep updated records and files
• Monitor office expenses and costs
• Deliver all work to a high-quality standard.
• Ensure Office policies and procedures are implemented and applied appropriately to all (internal and external customers), including the Policies and Procedures for Continuous
• Practice Improvement and Corporate Policy Manuals.
• Meet agreed performance targets and standards.
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Undertake such other duties and special assignments as may be allocated by the Manager (travel arrangements, schedules etc.)
  

Job Requirements

Qualifications / Experience

• Bachelor Degree
• Proven experience as front desk +3 years at a minimum with logistics industry
• Proficient in English (oral and written). Able to speak Arabic or other languages is an advantage.
• Knowledge of office management and basic bookkeeping
• Emirati National preferred