وظائف مكتب الاستقبال في رأس الخيمة

We are looking for a dynamic and professional Front Office Agent to join our team at a luxury resort in Ras Al Khaimah UAE. In this role you will be responsible for ensuring a smooth and efficient check-in/check-out process while providing exceptional service and assistance to our guests Responsibil...

Build positive relationships with guests to ensure a high level of satisfactionAddress guest requests complaints and feedback promptly and courteouslyFollow up with guests during their stay to ensure comfort and resolve issuesHandle special requests (VIP guests anniversaries birthdays special needs)...

To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/check-out inqui...

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities:Reservations:Handle individual and group room reservation requests via phone email or other channels.Accurately enter bookings into the reservation system (e.g. Opera PMS).Provide information about room...

To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/check-out inqui...

Maximizes rooms revenue through participating in yield management group meetings and implementing and supporting agreed upon Revenue Management strategies and practicesOversees group business reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conv...

DescriptionPOSITION SUMMARYGreet guests upon arrival and articulately explain details and amenities available. Respond to guest requests for special arrangements or services (e.g. unpacking dry cleaning press guest garment shoeshine assist with reservations and transportation) by making arrangements...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to join our luxury hotel in Al Mairid Ras Al-Khaimah United Arab this role you will support the daily operations of the Front Desk and hotel communication teams ensuring a seamless and exceptional guest experience fro...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

As a Assistant SPA Manager you will lead the SPA operations drive success through strategic leadership and ensure exceptional guest experiences.What you will be doing:Oversee and manage all daytoday spa operations to meet business objectives.Develop longterm strategies performance benchmarks and sta...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

Register and update guest information in the CID system in compliance with UAE regulations.Scan and upload passports visas and IDs accurately and promptly.Maintain updated records for in-house checked-out and no-show guests.Coordinate with Front Office Reservations Concierge and Security on guest da...

Perform back office tasks such as account maintenance/account opening for Retail ELITE & GPB  (Islamic & Conventional segment & SME for Islamic segment /NHL and CCQ data entry etc as per the process and guidelines provided by the Operation & WAH Centre Leadership.To increase and maintain high quali...

ReceptionistFirst impressions are everything! As a Receptionist you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing:Greet check-in respond to requests while providing exceptional serviceTa...

DescriptionJOB SUMMARYResponsible for the management of all aspects of the Front of House functions including Doorman Bellman Bell Captain Concierge Agent Guest Relations Agent Front Desk Agent Matrix Coordinator Club Concierge Club Attendants and Learning Coaches in accordance with hotel standards....

As the manager of the spa he/she would play a very important role in the day to day operations of the Spa. Should strive to maintain and motivate the entire Spa team and also able to create a culture of care and service excellence among employees.Able to develop and implement Spa operational goals p...

DescriptionJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities in Housekeeping Recreation/Health Club and Laundry if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people account...

We are seeking an experienced and customer-focused Front Office Supervisor to join our team in Ras Al-Khaimah United Arab Emirates. As a key member of our front office team you will be responsible for overseeing daily operations ensuring exceptional guest experiences and leading a team of front desk...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...