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Spa & Recreation Manager
We are seeking a dynamic and professional SPA & Recreation Manager to join our team in Ras Al-Khaimah United Arab this pivotal role you will oversee all operations of our spa and recreation facilities ensuring exceptional service delivery while maintaining the highest standards of customer satisfact...
Rc Rak, Al Hamra Rooms Division Manager
DescriptionJOB SUMMARYResponsible for the management and coordination of all Rooms area departments (including Front Office Engineering/Maintenance and Housekeeping) and managing staff. Plans develops implements and evaluates the quality of propertys guest rooms. Strives to continually improve guest...
Rc Rak, Al Hamra Assistant Housekeeping Manager
DescriptionJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities in Housekeeping Recreation/Health Club and Laundry if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people account...
Bell Captain
Supervision: Lead and schedule bell staff for efficient operation. Guest Assistance: Ensure timely luggage delivery and guest escort services. Communication: Coordinate with front desk for guest requests. Maintenance: Oversee cleanliness and functionality of the lobby area. Training: Mentor bell sta...
Front Office Coordinator
The Front Office Coordinator is a key member of the Front Office Team responsible for supporting the smooth and efficient day-to-day operations of the front desk. This role plays a vital part in managing administrative and financial-related tasks including billing invoicing and payment processing as...
Guest Service Officer Front Office
To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/check-out inqui...
Rc Rak, Multi-property Senior Marketing Manager
DescriptionJOB SUMMARYDevelops and implements marketing strategies designed to achieve RevPar/share-of-wallet (non-room revenue) goals for departments including but not limited to spa food and beverage retail concierge and front office. Manages all in-hotel messaging to guests. Updates hotel web pag...
Rc Rak, Multi-property Senior Marketing Manager
DescriptionJOB SUMMARYDevelops and implements marketing strategies designed to achieve RevPar/share-of-wallet (non-room revenue) goals for departments including but not limited to spa food and beverage retail concierge and front office. Manages all in-hotel messaging to guests. Updates hotel web pag...
Receptionist
What would you do The SpecificsEnsures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.Answers screens and forwards incoming phone calls in accordance with National Vision protocol.Processes and understands managed care plans wh...
Receptionist
What would you do The SpecificsEnsures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.Answers screens and forwards incoming phone calls in accordance with National Vision protocol.Processes and understands managed care plans wh...
Rc Rak, Al Wadi Front Desk Agent
DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...
Rc Rak, Al Wadi Front Desk Agent
DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...
Health And Safety Officer Security
Team Leadership: Supervise and lead the security team ensuring all security personnel are well-trained follow procedures and perform their duties to the highest standard.Security Operations: Oversee the daily operations of security systems including surveillance access control and alarm systems to e...
Health And Safety Officer Security
Team Leadership: Supervise and lead the security team ensuring all security personnel are well-trained follow procedures and perform their duties to the highest standard.Security Operations: Oversee the daily operations of security systems including surveillance access control and alarm systems to e...
Guest Relations Agent
Guest Experience & Service:Welcome guests upon arrival with warmth professionalism and a genuine smile.Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy.Maintain an updated record of guest preferences and special requests to enhance personalized service.Anticipa...
Guest Relations Agent
Guest Experience & Service:Welcome guests upon arrival with warmth professionalism and a genuine smile.Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy.Maintain an updated record of guest preferences and special requests to enhance personalized service.Anticipa...
Rc Rak, Al Wadi Lobby Ambassador
DescriptionPOSITION SUMMARYEngage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g. Restaurant & Bar Front Desk Business Center Lounge etc.). Respond to guest requests for special arrangements or services (e.g. transportation reserva...
Rc Rak, Al Wadi Lobby Ambassador
DescriptionPOSITION SUMMARYEngage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g. Restaurant & Bar Front Desk Business Center Lounge etc.). Respond to guest requests for special arrangements or services (e.g. transportation reserva...
Senior Officer- Rak Consumer Ops (emiratized Role)
JOB PURPOSE: Perform back office tasks such as account maintenance/account opening for Retail ELITE & GPB (Islamic & Conventional ) segment & SME for Islamic segment /NHL and CCQ data entry etc as per the process and guidelines provided by the Operation & WAH Centre Leadership. To increase and maint...
Senior Officer- Rak Consumer Ops (emiratized Role)
JOB PURPOSE: Perform back office tasks such as account maintenance/account opening for Retail ELITE & GPB (Islamic & Conventional ) segment & SME for Islamic segment /NHL and CCQ data entry etc as per the process and guidelines provided by the Operation & WAH Centre Leadership. To increase and maint...