وظائف مكتب الاستقبال في رأس الخيمة

We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to join our luxury hotel in Al Mairid Ras Al-Khaimah United Arab this role you will support the daily operations of the Front Desk and hotel communication teams ensuring a seamless and exceptional guest experience fro...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

As a Assistant SPA Manager you will lead the SPA operations drive success through strategic leadership and ensure exceptional guest experiences.What you will be doing:Oversee and manage all daytoday spa operations to meet business objectives.Develop longterm strategies performance benchmarks and sta...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

Register and update guest information in the CID system in compliance with UAE regulations.Scan and upload passports visas and IDs accurately and promptly.Maintain updated records for in-house checked-out and no-show guests.Coordinate with Front Office Reservations Concierge and Security on guest da...

Perform back office tasks such as account maintenance/account opening for Retail ELITE & GPB  (Islamic & Conventional segment & SME for Islamic segment /NHL and CCQ data entry etc as per the process and guidelines provided by the Operation & WAH Centre Leadership.To increase and maintain high quali...

ReceptionistFirst impressions are everything! As a Receptionist you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing:Greet check-in respond to requests while providing exceptional serviceTa...

DescriptionJOB SUMMARYResponsible for the management of all aspects of the Front of House functions including Doorman Bellman Bell Captain Concierge Agent Guest Relations Agent Front Desk Agent Matrix Coordinator Club Concierge Club Attendants and Learning Coaches in accordance with hotel standards....

As the manager of the spa he/she would play a very important role in the day to day operations of the Spa. Should strive to maintain and motivate the entire Spa team and also able to create a culture of care and service excellence among employees.Able to develop and implement Spa operational goals p...

DescriptionJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities in Housekeeping Recreation/Health Club and Laundry if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people account...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys Hotel Operations. Areas of responsibility may include Front Office Recreation/Health Club Housekeeping Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to d...

DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys Hotel Operations. Areas of responsibility may include Front Office Recreation/Health Club Housekeeping Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to d...

We are seeking a dynamic and professional SPA & Recreation Manager to join our team in Ras Al-Khaimah United Arab this pivotal role you will oversee all operations of our spa and recreation facilities ensuring exceptional service delivery while maintaining the highest standards of customer satisfac...

The Front Office Coordinator is a key member of the Front Office Team responsible for supporting the smooth and efficient day-to-day operations of the front desk. This role plays a vital part in managing administrative and  financial-related tasks including billing invoicing and payment processing a...

To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/check-out inqui...

What would you do The SpecificsEnsures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.Answers screens and forwards incoming phone calls in accordance with National Vision protocol.Processes and understands managed care plans w...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...