وظائف خدمة العملاء في رأس الخيمة

تقديم خدمة سريعة ومهذبة وفعالة لجميع الضيوف لتحقيق مستوى عالٍ من رضا العملاء من خلال الخدمة الشخصية وفقًا لمعايير العلامة التجارية. إظهار فهم كامل لسياسات الفندق وإجراءاته ومعايير الخدمة، والحصول على معرفة كاملة بمرافق الفندق والأحداث والظروف المحلية والأحداث الجارية. التناوب في 3 نوب المزيد...

الأدوار والمسؤوليات تقديم خدمة سريعة ومهذبة وفعالة لجميع الضيوف لتحقيق مستوى عالٍ من رضا العملاء من خلال خدمة شخصية وفقًا لمعايير العلامة التجارية. إظهار فهم كامل لسياسات الفندق وإجراءاته ومعايير الخدمة، والحصول على معرفة كاملة بمرافق الفندق والأحداث والظروف المحلية والأحداث الجارية. المزيد...

To create a positive first impression to the guests by greeting them in a warm and friendly manner by name.To contribute to the high level of services offered in accordance with the companys standard as detailed in the Standard Operating Procedures.To perform quality spa services acco المزيد...

Your duties will include:Receipt large volumes of paymentsManage large volumes of emails responding to business partners and internal queriesDaily bank reconcilingPayment and suspense reconciliationsWork collaboratively with the Finance team to deliver memorable serviceQuali المزيد...

Stewarding SupervisorDo you have a heart to serve and love being part of a team As Stewarding Supervisor you will assist in the execution of memorable Food & Beverage experiences for our guests. What you will be doing:Ensure the highest possible cleaning and hygiene standards المزيد...

To be an ambassador of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of checkin المزيد...

To be an ambassador of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of checkin المزيد...

Job DescriptionEnsure all parents fill in the registration form for their children correctly containing the history of the child.Ensure to follow daily weekly and monthly activity schedules as instructed by the Supervisor.Ensure all clubs rules and regulations are enforced at all time المزيد...

Keeps the Security Manager informed of all security related matters.Liaises with Management personnel and all employees and assist with security problems and losscontrol.Proper grooming at all timesAttend training classes as per scheduleShow fullest cooperation and respect within the المزيد...

Guest Relations & Seating Management:Greet guests with a warm and professional demeanor.Escort guests to their tables and present menus.Manage and coordinate table reservations efficiently.Maintain an organized and accurate seating plan to optimize table turnover.Handle special gu المزيد...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara المزيد...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this pos المزيد...

What would you do The SpecificsEnsures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.Answers screens and forwards incoming phone calls in accordance with National Vision protocol.Processes and understands المزيد...

Ensure all S&L equipment are clean and properly maintained.Doing weekly shift for S&L subdepartment.Take responsibility for the S&L equipment.Using set up sound mixers(digital analog) CD USB players sound processor speaker setup (activepassive).Be fully aware of recreation المزيد...

Prepare all the rooms or beds for new arrival staff.Report all maintenance/repair requests to the Housing Supervisor/ Team Leader.Conduct monthly inventory of furnitures fixtures appliances linens cleaning materials etc. as applicable.Ensure that proper key controls are in place.Repor المزيد...

1. Health & Safety Compliance:Ensure compliance with all health safety and fire regulations as per local laws and hotel policies.Conduct regular inspections and audits to identify potential hazards and implement corrective actions.Maintain safety records and documentation for audi المزيد...

To provide a courteous professional efficient and flexible service at all times following Rixos Hotels Standards of Performance.To perform all duties and tasks in the assigned place of work.To work in an environment of Team Work and lateral service.To undertake any reasonable tasks an المزيد...

 To attend all laundry and drycleaning operations following the hotel standards and procedures.To follow the linen and uniforms laundry flows and to respect the established cycles and instructions.To have a full knowledge of all the textiles and their proper care.To use all the m المزيد...

Prepare all the rooms or beds for new arrival staff.Report all maintenance/repair requests to the Housing Supervisor/ Team Leader.Conduct monthly inventory of furnitures fixtures appliances linens cleaning materials etc. as applicable.Ensure that proper key controls are in place.Repor المزيد...

Room AttendantYou are at the heart of the hotel! As a Room Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them.What you will be doing:Clean all assigned guestroo المزيد...