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JOB PURPOSE: The role holder is responsible for managing Card customer lifecycles including Acquisition and Portfolio with predictive/prescriptive analytics (building and monitoring) for PBG both ETB/NTB inclusive. The role holder is responsible for managing all cross-sell and upsell customer commun...

Customer Success ManagerCompany:Jeppesen UK Dubai BranchCustomer Success Manager - Jeppesen Sanderson Inc.Jeppesen is seeking a highly skilled and motivated individual to join our Customer Success (CS) Organization as an Experienced Customer Success Manager. All members of this team are laser focuse...

Primary Functions:Onboarding new customers (Pre/Post implementation)Conduct regular reviews with customersHandle customers enquiriesConduct health checkRetain customersConduct training cancellationNegotiate contract renewalUpsell packageManage OTRS Ticket In/Outbound CallControl room during office...

About Delinea:Delinea is a pioneer in securing human and machine identities through intelligent centralized authorization empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence Delineas leading cloud-native Identity Security...

This is a full-time on-site role for a Telesales Executive located in Dubai. The Telesales Executive will be responsible for generating leads providing customer support making sales calls and handling customer inquiries. The role involves building relationships with customers closing deals and meeti...

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.TITLE: ATM Technician Cust...

Customer Account Management Lead Middle East & AfricaCompany:The Boeing CompanyBoeing Global Services (BGS) is looking for a Customer Account Management Lead Middle East & Africa to join our Landing Gear Exchange Program (LGE) team. This position will be based in Dubai UAE.In this role you will have...

DescriptionRole : Customer Service Officer (Outsource)Location : Abu Dhabi Role Purpose: Deliver Excellent customer service in accordance with agreed standardsKey Accountabilities of the role Opening and closing applicant on time.Ensure proper implementation and follow up with timely.Prepare finance...

At Amazon our mission is to be Earths most customercentric company. To achieve this goal we strive to exceed expectations by innovating and providing bestinclass customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.Were maki...

Customer Success Executive Location: UAE Salary: AEDattractive performance-based incentives Role Overview We are looking for a customer-focused Customer Success Executive to support tenants and landlords using Clients RNPL solutions. The role ensures smooth onboarding high satisfaction and strong ad...

DescriptionRole : Customer Relationship Officer- BufferLocation : Al AinRole Purpose:Managing products and service function to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous improvement in financial servi...

a Sr. CX Performance Specialist you will be critical in shaping and optimizing customer policies through deep data analysis and behavioral insights. You will support the CX Operations and Compensation Policy teams by analyzing customer behavior patterns identifying misuse trends and evaluating the...

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

DescriptionRole: Customer Support Specialist - Branches Location: Al AinRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilities of the role:Thes...

Customer Success Manager Middle EastLocation: Dubai UAE Model of Work: HybridAre you excited by challengesDo you enjoy working in a fast-paced international and dynamic environmentThen now is the time to join Quorum Software a rapidly growing company and industry leader in oil & gas transformation.Q...

Job Title: Customer Service Manager Job Summary: We are seeking a highly motivated Customer Service Manager to lead our customer support operations in the payment / fintech domain. The role involves managing a multi-channel support team ensuring excellent service quality resolving escalations collab...

About the Role: As a Customer Success Specialist at Taylor & Francis you will play a vital role in strengthening our presence across the MENA region. You will be responsible for building strong customer relationships delivering impactful training and support and driving customer engagement to suppor...

Head of Customer Service/Support About the job: Pay CC is a cutting-edge payment solution provider specifically tailored for high-risk industries. We are looking for a Head of Support to join our rapidly growing team in Dubai. Responsibilities: Payment Traffic Optimization: Analyse and enhance...

As a Sr. Specialist Customer Experience you will be responsible for analysing customer journeys identifying pain points and driving solutions that improve customer outcomes. You will own specific CX programs end-to-end from problem definition through execution and optimisation.This role is hands-on....

Job Description SummaryThe Senior Customer Services Manager provides expertise in sustained customer success and growth of controls retrofit projects and postsales lifecycle management including technical support agreement training professional services renewals outcome attainment retention expansio...