Agent Reservations Jobs in UAE

Job Description Reservation Agent As a Reservation Agent, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability More...

Job Description Handle enquiries for bookings via fax, email and phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy. Answer all calls promptly, within 3 rings using sp More...

Responsibilities Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. Answer guest inquiries about hotel services, facilities and hours of operation. Enter reservations into the computer according to stand More...

Position Type Non-Management Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rat More...

Responsibilities: Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues. Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by e-mail. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, su More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Roles & Responsibilities Job Description Reservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What is in it for you: • Employee ben More...

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level daily. Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of More...

Receive restaurant reservations and ensure maximum up selling Prepare reservation update daily Ensure that Guest Comment Cards data are being recorded Regularly send HTML and other promotional materials to the database Update regularly the Food & Beverage database Handle te More...

Minimum 2 years multi-property Reservation Manager experience. Bachelor's degree in hospitality management or related field. Advanced Microsoft Office proficiency. Strong written and spoken English. Advanced PMS Opera skills. Team player with leadership skills. Excellent c More...

Responsibilities: Plan details for travel including transportation, accommodation, and airlines. Work with clients to determine their traveling needs. Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations. Manage large-scale events in More...

If you have a bachelor’s degree in Hospitality Management or either Front Office experience with a minimum of 2 years and worked as a Receptionist, Agent in Front Office, or Guest Service Agent in a similar position within the luxury property. Familiar with hotel reservations sy More...

Suitable candidate will be reporting directly to the Guest Experience Manager. He/She must be highly qualified and must have at least 1-2 years’ experience in a similar role in an upscale luxury hospitality industry or five-star hotels. He/She must have customer service & re More...

Receives guests in a friendly and efficient manner. Up sells rooms to optimise revenue and achieve a high average room rate. Checks the daily arrival list / Departure list. Follows-up and verifies arrivals by updating registration cards in regard to spelling of guest’s name, More...

Company Description A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. Job Description Reporting to the Clus More...

Previous experience in a customer service role, preferably in a hotel or hospitality setting. Excellent communication and interpersonal skills, with a friendly and professional demeanor. Proficiency in operating telephone systems, including handling multiple lines and transferring More...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon comple More...

We are looking for a Spa Attendant [Male] for our Client at a Luxurious 5 stars Hotel in Qatar, Spa Attendant Duties and Responsibilities: Greet customers and confirm their reserved treatments or services Answer phones and make or alter reservations as necessary Explain our v More...