ACCOR Hotels

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

To oversee the kitchen and stewarding operations of the Hotel Lead, mentor and train the Kitchen & Stewarding team Ensure Food & Beverage relevant brand standards are maintained Strategize on new products and service offerings Create unforgettable experiences for our gue More...

Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services at end of shift. Determine and ensure compliance to all key control policies and manage all safe depos More...

Streams throughout both rooms and food & beverage, including the marketing plan of how the same will be achieved. Conduct regular thorough analysis of the market and more specifically the hotel competitor set ensuring the hotel is well positioned rate and yield management struc More...

Develop new menu options based on seasonal changes and customer demand. Assist with the preparation and planning of meal designs. Ensure that kitchen activities operate in a timely manner. Resolve customer problems and concerns personally. Monitor and record inventory, and if ne More...

Duties and Responsibilities To ensure that all guests who stay at the hotel are completely satisfied and all interactions with them is handled in a very professional manner right up to the payment of the bill. To carry out all the day-to-day Front Office o More...

Duties and Responsibilities Assist the Reservation Manager in all rooms enquiries, reservations, confirmations, cancellations and operating yield management to ensure highest rates and occupancy are achieved Assist Reservation Manager in maximizin More...

DUTIES & RESPONSIBILITIES ▪ Maintain the building electrical / mechanical / HVAC services equipment / electrical panel / kitchen equipment / plumbing and / or drainage system in good working condition by carrying out necessary repairs and preventive maintenance. More...

DUTIES & RESPONSIBILITIES To supervise and monitor the work of the room attendants and public areas attendants. Key issuing (recorded through “IN & OUT” logging) Supervise cleaning of guest rooms, corridors and stairwells using More...

Reservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What is in it for you: On time monthly remuneration Mobility within the Ac More...

Chief Engineer Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your team and guests. What’s in it for you More...

Overview of Duties / Main Responsibilities To manage your Kitchen section with regard to supervision of food preparation and service according to set standards, customer satisfaction and high level of sales in line with company policies and regulations. More...

Duties and Responsibilities Responsible for all rooms enquiries, reservations, confirmations, cancellations and operating yield management to ensure highest rates and occupancy are achieved. Communicate with front office, sales team, and senior management. Operate an efficient res More...

DUTIES & RESPONSIBILITIES To implement the Cleaning and re-stock of clean equipment of the outlet stewarding station. Ensure smooth functioning and that hygienic standards are maintained under the general guidance of the Stewarding Supervisor in accordance to More...

Be our key contact for groups and events handling the requests & booking process from start to finish: from initial proposals & negotiations, managing contracts and planning, to follow ups and securing repeat business Build great relationships with clients by looking after t More...

Oversee revenue management and distribution strategy of the hotel and manage day-to-day yield operations. Daily pick-up analysis, strategy adjustments and reporting. Perform competitive benchmark studies and follow market trends. Create and develop pricing strategies in conjunctio More...

Conferring with clients to determine their meal preferences, specifications, food allergies, and dietary restrictions. Preparing customized meal plans for clients based on their preferences, specifications, and dietary needs. Shopping for meal ingredients as well as necessary kitc More...

Collaborating with internal departments to gather, analyze, and interpret relevant financial information. Performing audits on financial data to assure its accuracy and truthfulness. Ensuring that financial information complies with professional and regulatory standards. Aligning More...

Primary Responsibilities SUPPORTS WORK ON EMPLOYER BRANDING Assists to strategise and drive ongoing progressive and best practices in enhancing employer branding as an employer of choice. Assists to sustain the hotel s position as an employer of choice and a leading world-class hosp More...

Supervises, coordinates and participates in all activities of Accounting Officer (Cost Control), Accounting Officer (Store) and Accounting Officer (Receiving) in controlling food and beverage used in the Hotel. Responsible in safeguarding the company s investment in inventory. Provi More...