Service Management Jobs in Ras Al Khaimah

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The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon comple More...

Kicking off truly memorable guest experiences with the warmest of welcomes Ensure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departments Establishes and deve More...

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver More...

job Requirements Graduate, University degree Minimum of 2 years’ experience in a similar industry, ideally within the UAE. Thorough knowledge in local customs/port clearance rules and regulations.

To attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures. To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel's image and More...

Customer Interaction: Respond promptly to customer inquiries via phone email chat or inperson. Handle and resolve customer complaints providing appropriate solutions and alternatives. Build and maintain strong customer relationships through positive interactions. Product/Service Knowl More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Provide exceptional customer service from the heart by responding to requests promptly, efficiently and courteously. Participate in training and development programs to enhance skills and capabilities. Promote and up-sell hotel facilities through strong product knowledge. Maintai More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

A F&B Guest Service Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous Food and Beverage experie More...

To be an ambassador of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure o More...

To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department. To be fully conversant with More...

An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Café, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service. What will I be doing? As an Assistant Restaurant Manager, you wi More...

To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service. To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards. To ensure t More...

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficienc More...

You will oversee the smooth running of the Recreations department on a day to day basis to achieve the highest possible levels of guest satisfaction. You will create new, unique and interesting recreation activities that draw upon the best cultural, sporting or other offerings of the More...

Minimum Diploma or equivalent, some college preferred 2 years’ front desk/guest service leader experience Must be fluent in spoken and written English; Russian is an advantage Other languages may be preferred Basic mathematics skills Excellent communication More...

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area. OR 4-year bachelor& More...