ITIL Jobs in Dubai

Ø Experience in Process modelling and development/implementation using IBM Blue Works Live and IBM BPM 8.5.X/BAW, Knowledge of Advanced Encryption Standards (AES) Ø Hands on experience on IT production support and should be well versed with ITIL IT Operations framework More...

Responsibilities: The Senior Network Engineer is responsible to support the enterprise network infrastructure for the entire This role requires an experience operations/projects engineer with in-depth enterprise technical expertise in order to communicate, and collaborate with variou More...

Open Position: IT Audit, Assistant Manager (Financial Services) A Financial Services Company is currently looking for IT Audit, Assistant Manager to join the team and be based in the Kuala Lumpur Key responsibilities include:Good experience in assessing and evaluating IT control, com More...

Knowledge, Skills, and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability More...

Documentation and Reporting: Create and maintain comprehensive documentation related to software licenses, agreements, and compliance processes. Generate regular reports for management, providing insights into software usage, compliance status, and cost optimization opportuni More...

Knowledge, Skills, and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability More...

Academic Qualifications and Certifications: Project Management degree or equivalent with a moderate level of related experience Relevant project management certifications preferably PMP ITIL certification is preferable Required Experience: Demonstrated moderate level More...

Desktop Support needs 5 years experience in an IT service desk environment providing technical support to a remote user base via telephone, face to face and remote desktop/management toolsDesktop Support requires:Excellent knowledge of systems and hardware, database software applicati More...

Key Responsibilities: ● Develop comprehensive project plans, outlining scope, objectives, timelines, and resource requirements. ● Collaborate with stakeholders to define project goals, deliverables, and success criteria. ● Conduct feasibility studies and risk assessments to identif More...

1. Work as part of a team of IT Service Engineers team to be the initial contact for all IT related support requests. 2. Provide advanced IT technical troubleshooting and problem-solving skills for system users both onshore and offshore. 3. Escalate support issues as necessary to ot More...

➢ Accountability of group wide IT service delivery & IT operations. ➢ Management and enhancement of an ITIL based Service Desk covering incident, problem, and Change Management practices. ➢ Establishing SLA's & OLA & Workforce planning & management. ➢ KPI planni More...

Skills Person Specification Knowledge, skills and training Essential Good level of education, ideally 5 GCSEs grade A-C including Maths and English Excellent IT Skills and understanding of information systems set-up, data entry and interrogation Excellent problem resolution an More...

Responsibilities Capital One is seeking a customer first technology support associate for a large geographically dispersed organization. Technical support will require excellent written and verbal communication skills and will focus on troubleshooting laptop (Windows & Mac) issu More...

Academic Qualifications and Certifications: Advanced diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience) Relevant certifications depending on technology domain expertise Cisco & F5 Required Experience: Solid year More...

The IT Technical Support role is pivotal in ensuring the smooth operation of the information technology systems within a FastMoving Consumer Goods (FMCG) company. This position involves providing technical assistance and support to users troubleshooting hardware and software issues an More...

Roles and Responsibilities Provide daily administration & support on emerging cloud technology which has hands-on experience on Azure, Office365 and various cloud services such as container services, ASE, data analytics etc. Prefer the appreciation on legacy technolog More...

The IT Technical Support role is pivotal in ensuring the smooth operation of the information technology systems within a FastMoving Consumer Goods (FMCG) company. This position involves providing technical assistance and support to users troubleshooting hardware and software issues an More...

Qualifications Basic Qualifications: Less than 2 years relevant work experience with either Bachelor's or Master's degree in Computer Science, Computer Engineering, CIS/MIS, Cybersecurity, Business or a related field, graduating December 2023 - August 2024 Strong commun More...

Job Description: Accept inbound requests via phone, chat, email and ticket queues Record and process incidents and service requests according to process specifications. Communicate with users to understand issues and provide solutions. Document and resolve incidents according More...

Design, implement and maintain the telecommunication, radio communication and CCTV system. Manage the usage of Communication Systems and their resources on a regular basis to ensure that they meet the performance standards. Perform daily system monitoring to ensure that all critic More...