Welcomes and greets all patients and visitors, in person or over the phone
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
Responsible for keeping the reception area clean and organized
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
Facilitates patient flow by notifying the provider of patients.
arrival, being aware of delays, and communicating with patients and clinical staff
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
AED 7,000 to 9,000 per month inclusive of fixed allowances.
Arabic speaker highly desirable
Must have Patient Coordinator experience
Has at least 1 year working as a Receptionist in a healthcare facility
Possess excellent Customer Service Skills
Has a great personality - warm, friendly, and outgoing
Speaks fluent English
Must be residing in UAE already
Must have experience with insurance and claims management
The desired candidate must be a people person, an excellent team player, who is outgoing, energetic and positive with a willingness to learn and improve