Job Description

• Manage incoming & outgoing calls to identify prospects and manage database.
• Preparation of Quotations, Interpreting information & Documentation (Electronic & paper records).
• Influencing customers to purchase or retain product or service by following a telephonic script to give product reference information.
• Analyse clients’ current insurance policy information and suggest additions or changes.
• Maintaining database by managing data, verifying, and back-up.
• Record logs / reporting for monitoring purpose and focus on set targets
• Coordination with the underwriters of the insurance company for rates and customer related queries.
• Handle walk-in customers & general Insurance queries to ensure customer satisfaction in every aspect for clients of Infiniti, Nissan & Renault.
• Support team achieve desired results.
• Responsible to collect market intelligence information / or from the competitors

Other requirements

• Fluency in Ms Office tools.
• Coordination with all inter departments.
• Minimum of 2 years experience in any Insurance companies in UAE handing Vehicle insurance sales or claim