Support Operations Jobs in Abu Dhabi

1. Respond to customer inquiries and provide assistance through online chat. 2. Identify and resolve customer issues in a timely and efficient manner. 3. Maintain a high level of professionalism and customer service at all times. 4. Document all interactions with customers accurate More...

Providing administrative support to the department Compiling and preparing monthly reports for internal purpose and Brand principals Following up with logistics team, and process incoming shipments including item creation, PO processing, Invoice GRN and costing Updating and maint More...

Facilitate the integration of new partners, including training on policies, commercial terms, product knowledge, and providing marketing materials. Oversee the implementation of agency agreements following established templates and procedures Address broker inquiries promptly and More...

Responsibilities • Provide on-site and remote technical support to end-users. • Diagnose and resolve hardware and software problems, both common and complex. • Install, configure, and upgrade computer systems and software applications. • Set up and troubleshoot network connections, pr More...

Provides technical support either by phone, remote access or site visits as needed . • Installs and configures hardware and software components to ensure usability. • Troubleshoots hardware and software issues. • Ensures electrical safety standards are met. • Repairs or replaces d More...

Responsibilities • Provide technical assistance and support to customers via phone, email, or chat. • Diagnose and troubleshoot product or service issues reported by customers. • Provide step-by-step instructions to guide customers through problem resolution. • Escalate complex issues More...

Provide technical support for desktop computers applications and related technology.Assist with installation configuration and maintenance of computer hardware and software.Troubleshoot and resolve hardware and software issues in a timely manner.Support users with ITrelated problems b More...

Job Description Roles & Responsibilities Provide technical support to end-users via phone, email, or chat. Troubleshoot and resolve hardware, software, and network issues. Document all support activities and resolutions in a ticketing system. Escalate complex issues to appropriate sup More...

Identify and classify requests through diagnostic techniques and pertinent questions (Cherwell) Determine the best solution based on the issue and details provided by customers Direct unresolved issues to the next level of support personnel in a timely manner to minimise the impac More...

Roles & Responsibilities Job Description : 1. ITIL – Incident/Problem/Change Management 2. SLA – P1/P2/P3/P4 3. Experience on ITSM Tools 4. Working experiences on Asset Management 5. Experience of Operating System install, configure. 6. Should able to resolve issues related to More...

Serve as the primary point of contact for customers, delivering exceptional support through various channels such as phone, email, and chat. Provide timely and accurate assistance to customers, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. More...

Education: Bachelor Degree Expert in Windows Servers, AD, Domain policies Knowledge in VM configuration and hyper V. Expert in Fortinet firewall configuration, multi-level Security policies, Site to site VPN etc. Experience managing, supporting, and deploying network infrastructures, More...

1. Knowledge of operating systems such as Windows Server and Linux.2. Understanding of network protocols routers switches and firewalls. 3. Experience in server management including setup and maintenance. 4. Knowledge of storage systems and database technologies. 5. Experience in netw More...

Description Perform installations, modifications and repairs of computer hardware and software systems Address and troubleshoot staff-generated L1 technical issues and process problems Regularly test and optimise system functionality, including conducting ad-hoc benchmarking request More...

Responsibilities: Manage calendars, schedule meetings, and maintain meticulous departmental records. To navigate purchase invoicing processes with precision. Demonstrate advanced skills in Excel, Word, and PowerPoint to create essential documents, presentations, and reports. Provide More...

Liaise with Specialist - IT Helpdesk to understand end-users’ requests and needs. Consult with end users to determine hardware, software or system issues. Diagnose and resolve end-users’ workstation and/or mobile device hardware and software issues in a timely, effecti More...

Roles and responsibilities L1 IT Support Engineer required with 3-4 years of experience. Required profile of candidates Must have between 3 and 4 years of experience. Age - less than 27 years Type of employment Full-time

Support to Business Development teams (both R-GBU and Flex Gen) which includes: Management of Expression of Interest requests and Request for Qualification Prepare PQ's SOQ & LOI's for RGB and FlexGen Support the Asset AMEA region as and when requested for Prequalif More...

Health & Safety: ownership and accountability, ensuring that work is carried out to a high standard and complies with all Amazon policies and guidelines. Installation, maintenance and support of IT equipment Asset and inventory management. Liaise with third-party vendors and More...

Skills: Excellent communication and interpersonal skills Patience and ability to remain calm in challenging situations Flexibility and adaptability in approach to supporting diverse needs Strong organizational skills and attention to detail Ability to work effectively as part of a te More...