Service Standards Jobs in Dubai,sharjah

Job Description We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a More...

Process all incoming and outgoing calls accurately and courteously Ensure smooth internal telecommunication as per Sofitel Standards Accurately record and control wake-up calls Assist guests with international calls and directory queries Call guests by name whenever possible Pa More...

Maintain operation and cleanliness of the pantry and the reception desk. Ensure each area is correctly stocked on their respective floor and operational according to set service standards Maintain an organized and professional atmosphere. Prepare and set tables and/or trays accordi More...

Job Description To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department. To be fu More...

Under general supervision, promotes excellent Customer relations at the worksite. Plans and performs necessary calculations for the total job. Coordinates and directs the activities of subordinate during the equipment full operation on location and the preparation of equipment for More...

Maintain an effective bar service with an emphasis on high quality, efficient service Check that Guest service standards are set, implemented and monitored, and continuously evaluated Set-up of the outlet in accordance with the pre-determined standards of the operation Comply wit More...

To be an ambassador of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure o More...

Maintain an effective bar service with an emphasis on high quality, efficient service Check that Guest service standards are set, implemented and monitored, and continuously evaluated Set-up of the outlet in accordance with the pre-determined standards of the operation Comply wit More...

Job Description Roles & Responsibilities To take full ownership of Water Treatment of multiple plants insuring eventually to achieve the best performance and maintain the assets as per standards. To carry out Water Quality Services for Customers in all Water Treatment Applications More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Essential Functions/Core Responsibilities Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. Provide high quality customer service by answering customer enq More...

Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving financial targets More...

Consistently offer professional, friendly and engaging service Handle guest concerns and react quickly, logging and notifying proper departments Be part of Guest Services team while ensuring all service standards are followed Attend regularly scheduled departmental meeting Balan More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and More...

Responsibilities: Installing, maintaining and repairing ventilation and air conditioning systems and equipment. Identifying maintenance risks on equipment. Diagnosing electrical and mechanical faults for HVAC systems. Cleaning, adjusting and repairing systems, and performing wa More...

Accountable for the end-users, the sites and the technicians safety Accountable for the delivery of service according to the service contract requirements, the time limits, the AL-ARABIA quality standards and the local regulations Accountable for the control of the field operation More...

Maintain an effective bar service with an emphasis on high quality, efficient service. Check that Guest service standards are set, implemented, and monitored, and continuously evaluated. Ensures that all colleagues adhere to all food hygiene regulations (HACCP) and procedures, fol More...

Consistently offer professional, friendly and engaging service. Lead and manage all aspects of the Guest Relations department and ensure all. service standards are followed. Handle guest concerns and react quickly, logging and notifying proper areas. Conduct regularly scheduled d More...