Service Level Agreements Jobs in Dubai

Responsibilities: Developing and sustaining solid relationships with key clients that bring in the most income for the company. Addressing and resolving key clients’ complaints. Acting as the main point of contact between key clients and internal teams. Supervising the acc More...

Responsibility: To provide back up and assistance to the regional service manager. Calculate, prepare, and send out service quotations and technical proposals. Provide proactive follow up with customers after submittal and help to turn enquiries into confirmed orders. Create new s More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and stan More...

Responsibilities: Be an expert in process improvement methodologies to improve dealer profitability, efficiency and operational excellence. Liaise among dealers, customers and other Caterpillar personnel Perform complex analysis work; identify and resolve strategic problems. Lead More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Inspect and implement health and safety regulations in commercial and residential properties. Coordinate with local police and ambulance service departments. Monitor and maintain vehicles, equipment, hydrants, and water supplies. Manage and extinguish forest or More...

Responsibilities: Develop regional productivity programs (including staffing standards, key operational KPI. Etc.) Implementation of the process and organization Operations standards in conjunction with global standards with local adoption based on market need. Implementation of op More...

Responsibilities: Welcome and fulfill the check-in process for Guests and group arrivals Complete the check-out process for departing guests using the hotel systems Manage, effectively and efficiently, Guest requests, inquiries, and complaints Maintain current knowledge of hotel More...

Responsibilities: Candidate with Customer Service & logistics experience in FMCG companies + Finance background +Very good communication. Experience of using ERP software, preferably in JD Edwards. Logistics skills to handle shipments independently. FMCG background is mandato More...

Responsibilities: Supervise execution of security-related updates and customer service related post market surveillance activities Coordinate technical training for business partners and ensure required certification Track spare parts supply and ensure continuous transparency throu More...

Responsibilities: . Deliver food & beverage orders to guest rooms, in line with the hotel standards. . Assist the Assistant Room Service Manager throughout the daily operations. . Evaluate guest satisfaction levels with a focus on continuous improvement . Aware of trends and prop More...

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Senior point of escalating for all day-to-day issues Support the wider HR Team in delivery of Group HR projects and programs Day to day management and query management system on behalf of all employees within the business. Ensuring the HR Service Desk fully suppo More...

Responsibilities: Develop quality objectives to drive continuous improvement and greater efficiency in the service offering of FSS to the businesses Identify opportunities for continuous improvement in both processes and systems through analysis of performance measurement data and n More...