Call Center Management Jobs in Doha

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining pro More...

-Handle customer inquiries regarding all types of services according to the Call Center processes and KPI s and by the suitable approach (telephone, fax, mai l,..) in the required time frame. -Capture information and enter data into the computer system (CRM) in a timely and accurate m More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...

Must Haves: 2+ years of high volume (80+) call center experience, ideally includes some outbound call center experience 1+ year remote work experience No more than 3mo work gap since last role Have been in past positions for 1+ years (do not want candidates who have been in co More...

Responsiblity: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products in More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Acco More...

They bring up customers’ profile when handling an issue to verify if a customer has previously experienced a problem, and to determine the best course of action. Updating customer profile after addressing a problem is also part of a call center operator description. Operator More...

Urgent Requirement!! Minimum Job Requirements: Job Location: Doha, Qatar Minimum Job Requirements: - Candidates should be locally available in Qatar. With NOC & transferable Visa. - With valid Qatar ID. - Candidate must have 02-03 years of experience in similar field. - Nati More...

Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showc More...

We are seeking a dedicated Call Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing efficient and effective customer service. This role requires excellent communication skills, a c More...

Ce Vei Face Vei gestiona eficient apelurile telefonice, pentru a răspunde prompt solicitărilor și sesizărilor clienților. Vei apela clienții care și-au manifestat dorința de a fi contactați. Vei contacta clienți pentru: welcome call, promovare servicii/ produse, sondaje de opin More...

Manage large volumes of incoming and outgoing calls in a timely manner Follow communication scripts when dealing with different topics Determine customer needs, clarify information, research each issue, and provide solutions and/or alternatives Seize opportunities to sell products More...

Responsiblity: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielde More...

Improving customer service experience, create engaged customers and facilitate organic growth Taking ownership of customers issues and following problems through to resolution. Keep accurate records and document customer service actions and discussions. Recruit, mentor and develo More...

About the job: Responsible for providing oversight for customer service staff. Responsible for establishing departmental policies and procedures. Primary duties may include but are not limited to: Directs implementation and administration of benefit programs. Prepares and com More...

Business Unit: QNB Qatar Division: Retail Banking Department: Retail Banking Country: Qatar Closing Date: 01Jul2024 About QNB Established in 1964 as the countrys first Qatariowned commercial bank QNB Group has steadily grown to become the largest bank in the Middle East and Afr More...

Summary:We are seeking a motivated and proactive Talent Acquisition Executive to join our team. The Talent Acquisition Executive will be responsible for sourcing screening and recruiting candidates to fulfill manpower needs across various departments and positions. The ideal candidate More...

We are seeking an experienced Guest Relations Assistant Manager to join our company. You should possess an outgoing personality to make clients feel satisfied and comfortable. You will assist with guests enquiries and resolve any dissatisfaction.JOB RESPONSIBILITYProvide inspirational More...

Urgent Requirement!! Job Location: Doha, Qatar Minimum Job Requirements: - Only applicants available in QATAR holding QATARI RP and NOC are accepted. Must have Valid QID - Candidate must have experience in similar field. - Excellent command over written & verbal communication More...

Responsible for providing customer service and technical support to customers via phone, email and chat. This can include responding to customer inquiries, resolving customer problems, and providing product or service information.