IT Support Jobs in Kuwait City

Supports SharePoint Site Configuration and Administration; Business Process Analysis, Mapping and Re-Engineering; Knowledge Management (KM); and KM Training task areas. Performs site collection and site configuration and administration activities to ensure the health of the suppor More...

More About the Role: Conduct installation, de-installation, reconfiguration, modification work orders and updates of computer hardware and software in local, regional, or global intelligence architectures including NIPRNet, SIPRNet, JWICS, TDN2, Special Access Programs (SAP) networ More...

We are seeking an experienced IT Service Operations Manager to lead and optimize our IT Service Management (ITSM) processes. As the IT Service Operations Manager you will be responsible for ensuring the seamless operation of IT services in alignment with business objectives. Your role More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Our client is into electronic transactions processing with some of the leading companies in the middleeast as its clients. The company plans to hire a Senior Application Support Engineers for its Kuwait office. The recruited candidate will be responsible for: Tasks and Responsibilit More...

Customer Service RepresentativeType: Temp - PermHours: 8am - 5pmPay: $19.00/hr - $21.00/hrResponsibilities:Answer calls in a pleasant and professional manner, including: taking customer orders, transferring calls to internal departments, and answering customer questions.Manage and pro More...

Performs diagnosis and corrective actions, disassembles, inspects, evaluates, and accomplishes necessary repairs according to publication/technical instructions and technical directives on all required support equipment. Determines requirements for repairs, modifications, and part r More...

Job Responsibilities Assisting in devising and maintaining office systems, including data managements and filling. Screening phone calls, enquiries and requests, and handling them when appropriate. Providing all the requirements paper & documents and fill the applications for Bus More...

Excellent troubleshooting skills and ability to diagnose and resolve technical issues Excellent communication and interpersonal skills and ability to work effectively in a team environment Excellent customer service skills and ability to work with clients to resolve technical issu More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...

Provide first-line technical support to end-users via phone, email, or chat, resolving issues promptly and efficiently Diagnose and troubleshoot software and hardware problems, escalating complex issues to senior support specialists as needed Document support tickets accurately in More...

Respond to technical customer requests in accordance with our SLAs and own them until resolution. Provide valuable customer feedback to the product team and identify opportunities for product improvements or solutions to common issues. Proactively identify, develop and maintain su More...

Our Support Analyst will provide first-class support to our end-user community as we implement our new ERP, CRM, and CPQ business applications. The Support Analyst will triage and action user support requests, ensuring first-class customer service as you communicate, resolve, or escal More...

Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement. Offer actionable insights to the product team to elevate the customer experience. Identify and address any gaps in processes or knowledge, and suggest improv More...

Preparing regular reports for senior management. Maintain budgets and optimize expenses. Ensure that employees follow health and safety regulations. Representing the institution in various conferences and meetings. Providing various solutions to problems that hinder the growth of the More...

Strong customer support and customer service skills Ability to analyze customer needs and provide appropriate solutions Technical support experience Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work well in a team envi More...

Native or near-native English ability (additional languages a plus). A problem-solver - clients have a million different thoughts and concerns, and bending them into what we offer and how we can help can require real thought. A head for detail - you will be juggling phone calls, c More...

Provide efficient support for B2B customers over the phone with to first call resolution KPI. Escalate non-resolved cases to concerned departments as per Call Center procedures. Follow-up on progress of complaints settlement with departments involved, and ensure regular informatio More...

Proven experience in customer service or support roles, demonstrating exceptional communication and problem-solving skills Strong interpersonal skills with the ability to empathize with customers and address their needs effectively Proficiency in using customer support tools and s More...

5+ years of experience as an electronic technician in the oil & gas industry; Knowledge of Coil Tubing and Fracturing operations; Excellent problem solving skills; Ability to work independently with minimal supervision; Ability to work in a fast-paced environment; Excellent More...