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. -Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
-Identifies product improvements or new products by remaining current on industry trends, market acti
Sell the hotel products and services using up-selling and suggestive selling techniques
Prepare and execute action plans which increase reservation sales and associated business
Record special billing arrangements for groups and conventions
Liaise with Guest Service L
Ensure guests are greeted upon arrival
Open car doors for arriving and departing guests and escort them to the lobby
Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
Ensure effective handover is done, gaining informati
As a driver, you will be expected to provide exceptional customer service by transporting guests to and from specified locations in a friendly, courteous, safe and timely manner.
We are looking for professional, well spoken and well groomed indivduals eager to assist and address gues
Accurately input, update, and maintain various types of data into our systems
Verify and correct data discrepancies to ensure integrity and accuracy
Collaborate with team members to ensure seamless data flow and resolve any issues
Perform regular data audits to identify and recti
Working alongside engineers to design, build, and test solutions to a variety of technical problems.
Inspecting and modifying existing designs and prototypes.
Conducting research, collecting data, and writing daily reports.
Using CAD software to develop designs, and implementing
As a Hostess, you will be responsible is responsible to assist with receiving guests in the hotel's restaurants, manage the inventory of the outlet, and assists the service staff whenever necessary.
A sociable and outgoing person with a pleasing personality who thrives in a dyn
Assist Front Office Manager in supervising daily front desk activities according to the established guidelines.
Prioritize and delegate daily work responsibilities to front desk staff.
Train and guide front desk staffs to provide quality customer services.
Manage staffing schedul
Safely transporting company staff as well as various products and materials to and from specified locations in a timely manner.
Assisting with the loading and offloading of staff luggage, products, and materials.
Adjusting travel routes to avoid traffic congestion or road construc
You will be responsibleto assist with theefficient running ofthe department in line with COMPANY International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.
The Assistant Manager - Outlet is responsible to manage the assigned o
Greeting and thanking guests in a sincere, friendly manner.
Checking guests in on arrival and out on departure.
Posting charges to appropriate guest accounts.
Anticipating and addressing guests' needs, and resolving their problems and complaints.
Assisting guests with disabi
Responsible for the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner’s asset.
Structural aspects of the hotel as well as the maintenance of grounds and external facilities all fall within th
Provide an effective payroll auditing system as a tool for the hotel’s management
Provide a summary of the costs required by various people in the Accounting and Control Department to prepare daily and monthly reports.
Provide Heads of Departments with the cost figures neces
Provide the customers with the information about the hotel and its surroundings;
Provide prompt, correct communications support;
Transfer incoming calls promptly to the appropriate extension;
Assist guests to make long distance calls by instructing them on the appropriate procedu
Responsible for providing efficient and courteous service to our guests.
Responsible of the cleanliness of all equipment used in his/her station to serve the customers.
Ensures that mise-en-place is correctly carried out in his/her station and trains.
Serves food and beverage to
Assist in the management of Kitchen Operations in a single food & beverage outlet or a shift, or section of food and beverage operations, including menu planning and costing, organizing special events, developing new dishes, maintaining food quality standards and comprehensive p
Responsible for preparing, presenting and managing the execution of the annual Sales Plan.
To design and implement a continuous pro-active, selling strategy and action plan, which will drive the optimisation of hotel profits.
To have the foresight to capture any unexpected opportu
Secretarial duties and support
Maintain and coordinate management calendars
Act as Personal Assistant to F&B Management
Manage the Department time and attendance system
Ensure the smooth operation of the F&B Administration office
Identify, rectify or report office equip
Process support work related material to F&B Department.
Prepares the daily, weekly and month end food transfers for cost control.
Understand the responsibilities of other units and departments and co-operate with them
Handles and prepares disciplinary action to staff upon re
Performing different types of massages, beauty treatments, and wellness therapies.
Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
Communicating with guests during massages to adjust massage techniques as required.
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