Customer Support Jobs in Kuwait City

Development ManagerRecruitment and Development of Personal Financial Advisor(agents interacting with customers),Generation of new business and renewal of existing business through a team of engaged PersonalFinancial AdvisorsBuilding a team of PFAs:Identifying prospective PFAs as per t More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...

Native or near-native English ability (additional languages a plus). A problem-solver - clients have a million different thoughts and concerns, and bending them into what we offer and how we can help can require real thought. A head for detail - you will be juggling phone calls, c More...

Proven experience in customer service or support roles, demonstrating exceptional communication and problem-solving skills Strong interpersonal skills with the ability to empathize with customers and address their needs effectively Proficiency in using customer support tools and s More...

Take real ownership of customer issues from end-to-end and go above and beyond to resolve them. Actively contribute to a culture where the fair treatment of customers is a priority. Continuously learn the Deel platform and keep up to date with product features and changes. Use a More...

Strong customer support and customer service skills Ability to analyze customer needs and provide appropriate solutions Technical support experience Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work well in a team envi More...

This is a full-time on-site role for a Customer Care Officer. The Customer Care Officer will be responsible for providing customer support and maintaining customer satisfaction. Specifically, the Customer Care Officer will handle customer inquiries, complaints and feedback, and will c More...

Customer Service Representatives, Customer Support, and Customer Service skills Ability to create a positive customer experience and maintain customer satisfaction Excellent communication and interpersonal skills Ability to handle difficult situations professionally Detail-orien More...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring More...

Strong customer support and customer satisfaction skills Knowledge of phone etiquette and ability to handle high volume of calls Excellent customer service and customer experience skills Strong verbal and written communication skills in English and Arabic Ability to adapt to new More...

Implement and install solutions at customer's infrastructure platforms. Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers. Act positively and respond promptly to the customer’s requests/tickets. Prepare, More...

Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide pro More...

Lead a team of Technical Support Engineers who work with our customers to resolve customer issues. Consistently coach and provide actionable feedback to promote career development while maintaining support standards. Ensure individual and team goals are met. Assist with naviga More...

Respond to customer inquiries and assist in troubleshooting and resolving challenges Actively update, maintain and monitor all aspects of computer networks Resolve technical issues related to network interruptions Attend in-person meetings with clients to analyze, troubleshoot an More...

Updating the company website with tech tips and brief documents Evaluating system potential through assessing compatibility of new programs with existing programs Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recomme More...

Install, configure, and support workstation software, hardware, printers, and phones Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy Execute systems and network design, documentation, implementation, testing, and administration, and ensure componen More...

Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. Develo More...

Basic scripting, programming, and coding PC and Mac systems and other mobile operating systems Knowledge-based systems (KBS) Java C, C++, JavaScript, Python, or similar scripting languages Linux/Unix Microsoft SQL, MySQL, or PostgreSQL NoSQL databases

Perform Installation, configuration and troubleshooting of POS systems and associated backend systems System management (Admin and configuration) of application solutions, back end infrastructure and cloud platform Managed all IT installed systems and infrastructure aligned to SOP More...

The ability to debug complex technical issues that may range from tracing code paths to wrangling with *nix-y systems Effective writing and communication skills with a personable nature; able to distill difficult technical concepts to a wide range of users Some level of working kn More...