Workshop Planner

• Allocate the Job to technicians based on correct category required to perform the job.
• Monitor technician planning board and Job Progress Control Board as per monthly roster and escalate any concerns to the workshop manager
• Ensure accurate/ fair distribution of jobs technicians’ utilisation and efficiency targets are achieved.
• Ensure Fix It Right (FIR) Process is being followed to achieve FIR target.
• Ensure jobs allocated are closed as per the schedule
• Ensure no deviation on time clocking process, escalate as required
• Ensure vehicle on time delivery by providing the vehicle progress update to Service Advisor
  

Required Skills To Be Successful

• Experience in allocating the job to technicians based on correct category required to perform the job
• 2 to 3 years’ overall experience as a Workshop Controller OR Workshop Planner in the automobile dealership
• Has the ability to write technical reports’
• Strong communication skills