Technical Specialist Coretrax Product Line

Deliver global workshop-based workplace training to support the Expro Competence Assurance Program (CAP) alongside technical guidance to regions and areas aligned with Coretrax Product Group and Expro standards to achieve safe efficient and consistent delivery of Coretrax product line services. This position enables:
Achieving and sustaining the Product Group Competence matrix compliance across regions in line with the Competence Assurance Program
Reducing workshop/servicing non-conformances and competence related incidents
Improving time to competence and reducing cost for new technicians through standardised training remote second sign off and best practice deployment
Provide servicing support

Deliver global workplace training and competence assessments for Coretrax Product Group products in line with the Competence matrix ensuring consistent standards across regions and areas in line with the Competence Assurance Program.
Liaise with Group Competence Assurance in the development and delivery of technical presentations demonstrations and training delivery to internal and regional teams sharing lessons learned and best practices.
Provide pre- and post-workplace training technical support to regions and areas including assistance with tool builds and remote second sign-off/competence sign-off where local support is unavailable
Promote correct system usage coach teams on workshop task processes and workflows and troubleshoot workshop issues to support incident investigations related to workshop/servicing activities and competence
Support the development of application documents technical documentation servicing standards control documents and FAQs
Provide technical support to Coretrax Engineering including participation in new technology deployments site visits and trials
Work closely with the Coretrax Product Group and regions/areas to capture feedback and support product improvements
Identify gaps and opportunities to improve the Coretrax Product Group portfolio
Lead and contribute to lessons learned/best practice reviews and continuous improvement initiatives to improve products and processes
Define workshop requirements to support new base/location set-ups and ongoing maintenance activities
Mentoring less experienced personnel
Participate / lead in toolbox talks and risk assessment reviews
Provide support as required including surge capacity mobilisation/readiness for new-build activities and OPEX identification with associated training
Maintain accurate records (e.g. training delivery competence status and support activity) and complete all required documentation in line with Expro policies and procedures
Promote and enforce QHSE (Quality Health Safety and Environment) standards at all times.

5 years relevant experience in specialist area
Strong analytical systems applications related experience
Excellent communication and interpersonal skills
Previous experience working with downhole service equipment essential
Previous experience of Pressure Testing equipment - essential
Experienced with using torquing/tensioning units - essential
High attention to detail
Work strictly to processes
Ability to work independently and within cross-functional teams
Strong problem-solving analytical and decision-making abilities
Ability to work under pressure and adapt to changing operational demands
Proficient in technical documentation and reporting
Commitment to safety and quality
Ability to interpret specifications and requirements
Familiarity with relevant software tools and systems
Extensive relevant work experience preferably in the related product line
May be required to drive a forklift to undertake the movement of equipment pre and post maintenance