Technical Operations Engineer WRSA

The Advanced Capabilities team at Anduril develops operationally relevant wargaming and training to customers in multiple regions. This position is in a new simulation center in Abu Dhabi to provide training and simulation services to partners and customers in the region.

ABOUT THE JOB

We are looking for a Technical Operations Engineer (TOPS) to join our growing team in Abu Dhabi UAE. Initial role will be in London UK while the simulation center is being this role you will:

WHAT YOULL DO

• Serve in a customer-facing capacity within the Air Maneuver Dominance / Advanced Capabilities team working directly with EDGE and the Emirati Ministry of Defense to develop and deploy Anduril integrated hardware-software products to meet customer and operational needs. You will support the delivery of contract deliverables to include developing the plan for setting up the equipment of configuring & testing the equipment and software to support Andurils immersive wargaming simulation and Augmented Reality demonstrations and presentations.
• You will support in-depth multi-day Wargaming Exercises that include planning preparation deployment and recovery of AR/VR and hardware equipment as well as software and hardware troubleshooting actions in field environments and follow up actions with software platform providers before during and after the customer mission is completed.
• You will own the deployment of Andurils Augmented Reality / Virtual Reality gaming engine and mission simulation software and associated hardware capabilities at demonstration events exercises and wargames. You will work to proactively identify potential issues and execute solutions with minimal external support. You will build relationships and refine and improve processes across our Software Hardware Logistics Growth and Engineering teams to ensure that we are able to rapidly deliver an immersive seamless and effective experience to our partners and customers.
• You will design & implement user feedback loops and effective event After Action Reviews to gather triage and prioritize requirements feedback issues and challenges found through the employment of Anduril AR/VR Visual and sim products during training exercises and daily corporate demo use; troubleshoot any issues with AR/VR headsets laptops software network and other equipment as needed.
• You will provide input to product and engineering teams to drive the development of product features and configurations that enhance or greatly improve the employment of Andurils Virtual Warfare products.
• You will support end-users in understanding and using our capabilities through the development of relentless improving content integration into existing Anduril and customer systems and delivery of effective events that maximize engagement and understanding of the advanced warfare concepts and minimize the impact of hardware or software issues on the experience.
• You will develop and contribute to Advanced Capabilities team that includes cross-functional representation from Project and Program Managers Operations Analysts Mission Simulation Engineers Wargaming Engineers Design/Artists senior Air Maneuver Dominance team and corporate leadership other business lines additional TOPS teammates as well as customers. You will be critical to ensure that the team continues to improve refine and streamline user feedback and engagement systems which include issue tracking training sessions refreshers and focused preparation for both small scale demos and large scale exercises and events.

REQUIRED QUALIFICATIONS

• Proven experience working across a diverse set of clients teams roles and operational environments while providing excellent customer service to the Maneuver Dominance business line (primary) as well as additional business lines (Secondary).
• Demonstrated comfort communicating effectively both internally and externally: on the team as well as across Andurils many other business lines software platforms organizations and clients.
• Experience with complex problem solving proactive planning rehearsals and troubleshooting to ensure seamless transparent customer experience. Successful teammates have demonstrated a level of healthy paranoia that borders on OCD-level attention to detail and obsession with ensuring the product is ready to go before putting customers inside Andurils immersive wargaming and VR/AR world.
• Eligible to obtain and maintain associated country background check and security clearance to support increasingly complex and potentially classified exercises.
• Willingness to travel be based in the UAE and participate in collaboration with teammates in the UK and USA.

PREFERRED QUALIFICATIONS

• Experience with software engineering especially hands on experience using & trouble shooting AR/VR technologies virtual servers audio/visual and desktop software.
• Experience and familiarity with military operations tactics techniques procedures and hierarchies.
• Familiarity with Confluence Jira Slack Quip MS Office and Zoom as means to organize data and communicate across our teams effectively.
• Experience with military technology to include but not limited to: Unmanned systems (air and ground) Communications and Electronic Warfare equipment Joint Fires and Maneuver Warfare munitions and vehicles to allow you to integrate more quickly and effectively within and across the Maneuver Dominance team and alongside the customer.
• Experience building trust with clients and teammates quickly and effectively under sometimes stressful conditions.
• Prior military or government leadership experience

The salary range for this role is an estimate based on a wide range of compensation factors inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience education and/or training critical skills and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Andurils total compensation package. Additionally Anduril offers top-tier benefits for full-time employees including:

At Anduril we invest in our people. Our comprehensive competitive benefits package (available at little to no cost to employees) ensures youre supported in health recovery and whatever comes next.For more information Explore Our Benefits.

To view Andurils candidate data privacy policy please visit submitting your application you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk integrity and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists adverse media public-record information and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology intellectual property and organizational security.