Technical Advisor

Required Skills To Be Successful

• Experienced and certified Diagnostics Master Technician (DMT)
• At least 5 years’ recent experience in the automotive dealership as a Workshop Supervisor, Controller or Foreman
• Degree in Mechanical Engineering or Automotive Diploma
• Ability to write technical reports
  

About The Team

The Technical Advisor role will report to the Workshop Manager. This role is specifically designed to interact with customer that experience technical issues. You will collaborate with other Divisions and other branches to maximize overall business benefits. You will also have daily interaction with internal stakeholders such as Aftersales Manager, Retail Service Manager, Workshop Manager & Service Advisors to monitor & evaluate quality performance against set standards.

What Equips You For The Role

• Diploma / Bachelor’s Degree in Automobile / Mechanical Engineering
• Technical certifications
• Valid UAE Driving license
• 5 years of overall experience with automobile dealerships, of which minimum 2 years in similar role or Diagnostic Master Technician.
• Excellent communications in English (written and verbal)
• Customer complaint handling