Team Lead Account Management

Role Summary:

Were looking for a strategic and results-driven Team Lead Account Manager to drive commercial growth and lead high-impact projects across our restaurant and vendor partnerships. This is not a typical account management role; this position combines team leadership partner strategy and project ownership to improve performance and unlock new revenue opportunities.

Whats On Your Plate:

Strategic Account Management & Growth:

• Lead commercial strategy across the teams portfolio identify and activate growth levers optimize vendor performance and drive profitability.

• Develop tailored growth plans and strategic roadmaps for top-tier accounts focused on long-term success.

Project Leadership:

• Design and execute strategic initiatives across the city; this could include optimizing onboarding processes improving partner operations or piloting new features.

• Identify gaps and opportunities in the partner journey and lead cross-functional projects to address them.

• Collaborate with Marketing Logistics Finance and Product teams to deliver integrated solutions that drive partner success.

Team Development & Performance: 

• Lead coach and support a team of Account Managers to consistently exceed commercial and operational KPIs.

• Drive strategic thinking and customer-centricity within the team.

• Set clear goals provide actionable feedback and support professional development

Data-driven Decision Making:

• Analyze business data market trends and performance dashboards to generate insights and action plans.

• Build performance reports and present key findings and recommendations to the City Head and other stakeholders.

Qualifications :

• Bachelors degree in Business Sales Strategy or a related field.

• 56 years of experience in account management strategic partnerships or commercial roles with at least 12 years of team leadership.

• Strong track record in owning strategic projects building cross-functional alignment and delivering results.

• Analytical thinker with a solid understanding of business data dashboards and performance metrics.

• Excellent communication and relationship-building skills.

• Self-starter with strong project management capabilities and attention to detail.

Additional Information :

Join Our Vibrant Team in Dubai at City Walk Where Work Meets Innovation and Fun!

• Grow With Us: Were all about growth and recognition both professionally and personally. Your journey of development starts here.

• Diverse & Inclusive: With colleagues from across the globe our diversity is our strength. Everyones welcome in our inclusive environment.

• Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.

• Fun & Community: Our company events cultural outings and sports activities arent just fun; theyre a way to bond with our amazing team.

• Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms weve got perks that make every day better.

• Health & Wellness: With sponsored healthcare and gym memberships we care about your wellbeing.

Remote Work :

No

Employment Type :

Full-time