Strategic Account Manager

• Establishes productive professional relationships with key personnel in assigned customer accounts.
  
• Coordinates the involvement of company personnel including business development support service marketing customer success and management resources in order to meet account performance objectives and customers expectations.
  
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
  
• Proactively leads a joint companystrategic account planning process that develops mutual performance objectives financial targets and critical milestones for a one and threeyear period.
  
• Proactively assesses clarifies and validates customer needs on an ongoing basis.
  
• Leads solution development efforts that best address customer needs while coordinating the involvement of all necessary company personnel.
  
• Identify and approach new potential strategic customers.
  
• Prepare monthly quarterly and annual reports and forecasts.
  

Requirements

• Bachelor s degree in Computer Science Business Administration equivalent.
  
• ITIL Foundation (preferred)
  
• Inbound Sales (must)
  
• Sales Enablement (must)
  

• Minimum of 5 years experience in enterprise sales or related position.
  
• Hands on experience with CRM software and Account management systems.
  
• Have an experience in selling and presenting IT solutions at least one of the following domains (Microsoft Infrastructure Services Unified Communications IT Service Management Solutions and Consultation Customer Experience Data and Analytics)
  
• Understanding of sales performance metrics.
  
• Strong negotiation skills with a problemsolving attitude.
  
• Customercentric and good listener.
  
• Ability to contribute consistently and positively in a highpaced fastchanging and sometimes unpredictable work environment.
  
• Articulate verbal communication professional business writing and presentation skills
  

• High sense of responsibility and ownership acting like owner in what you do.
  
• Exceptional communication and presentation skills.
  
• Being able to work on your own or in a team.
  
• Being able to work to tight deadlines.
  
• Ability to maintain composure during stressful situation.
  
• Handling many tasks & responsibilities.
  
• Fluent in Arabic and English.
  

Benefits