Service Staff Waiter Waitress Japanese Restaurant in Dubai!
Job Summary
Job Title: Service Staff / Waiter / Waitress
Location: Dubai UAE
Working Model: On-site
Employment Type: Full-time (48 hours per week 1 day off on Monday)
About the Role: We are an award-winning Japanese fine-dining restaurant seeking warm reliable and guest-focused service professionals. With a strong team culture and ambitions to earn Michelin stars we pride ourselves on thoughtful hospitality continuous learning and creating memorable guest experiences. As a Service Staff member you will learn the art of Japanese hospitality while working with premium Wagyu seafood and exceptional beverages.
Key Responsibilities:
- Welcome guests and provide attentive professional table service that reflects the highest fine-dining standards and Japanese hospitality.
- Clearly explain the menu Wagyu cuts seafood and preparation methods making personalized recommendations suited to guest preferences and budgets.
- Accurately take and enter orders into the POS system.
- Confirm allergies and dietary requirements with guests and effectively communicate them to the kitchen and supervisory team.
- Serve food and beverages with impeccable timing and presentation coordinating seamlessly with the kitchen bar sake sommelier and reception teams.
- Prepare tables maintain service station cleanliness and complete all opening closing and side duties.
- Anticipate guest needs handle simple requests promptly and appropriately escalate sensitive issues to the management.
- Process payments accurately check bills support repeat-guest relationships and assist colleagues during busy service periods.
Candidate Profile & Requirements:
- Minimum 2 years of restaurant service experience preferably within fine-dining restaurants five-star hotels or premium hospitality venues.
- Japanese restaurant experience is a distinct advantage.
- Good spoken English is required for menu explanations order taking and handling guest requests.
- Additional language skills (Japanese Chinese Arabic or Russian) are highly advantageous.
- Warm hospitality professional appearance and a deep respect for Japanese culture.
- Strong attention to detail accurate order-taking skills and strict adherence to hygiene and dietary-requirement procedures.
- Ability to remain calm during busy service show initiative and work harmoniously within a team.
- Must be eligible for a company-sponsored UAE work visa and have a notice period of maximum 30 days.
Compensation & Benefits:
- Total Monthly Salary
- 3% commission on art sales.
- Company-sponsored work visa.
- Individual medical insurance.
- Biennial flight ticket allowance (every two years).
- Staff meals provided.
- 30 days of annual leave after a 6-month probation period.
- Clear career progression path: Service Staff -> Senior Waiter / Chef de Rang -> Service Supervisor -> Assistant Restaurant Manager (based on performance and opportunities).