Senior Service Development Administrator

Communication & Relationship s Essential

• Good interpersonal/team skills
• Ability to accurately document work
• Experience in an administrative/project office or corporate communications function
• Good verbal and written skills
• Experience of writing to inform
• Good telephone manner
• Ability to relate appropriately to professional groups within & outside the NHS
• Gently persuasive, evidence of negotiating, training or sales skills
• Ability to explain complex issues to colleagues at all levels
• Assertive approach to managing workload and interacting with colleagues and customers.
  

Knowledge/skills Essential

• Experience of working in a customer focussed service environment
• Working to a high level of accuracy
• Experience of servicing meetings and minute taking
• Experience of initiating and implementing organisational procedures
• Proven organisational skills
• Experience of supporting projects
• Experience in a supervisory role
• Analytical skills
• Numeracy skills
• Methodical approach to organisation and delivery of tasks, with excellent attention to detail.
• Evidence of appropriately handling confidential material