Senior Sales Leader
Posted on :
28-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2575289
- Work closely with the sales, events and catering team towards achievement of aggressive annual goals for production and consumption.
- Produce a Sales plan including rooms, catering, and food & beverage outlets.
- Works with LEAD Sales on sales activities plan for variety of channels online and offline to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Provides accurate, complete and effective turnover to Event Management.
- Participates in sales calls with and without members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Identifies new business to achieve personal and location revenue goals @ M&E, OSC, F&B and Groups.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
- Ensure the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximized, ensuring both property and company standards are attained and adhered to.
- Working proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
- Develops and implements strategies where key sales metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.
- Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting promoting the company culture and values.
- Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained
Employment Type
Full Time
Department / Functional Area
Key Skills
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