Senior Director Hospitality Quality Surveillance
Posted on :
14-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2718458
- Develop, implement and champion all Quality Standards to ensure all assets delivered adhere to best-in-class quality standards
- Develop processes and procedures to ensure regular surveillance of projects is undertaken by the wider Quality Surveillance team
- Embed a culture of quality and guest readiness in all teams to ensure the final assets handed over adhere to the execution standards akin to world class hospitality projects
- Ensure regular and vigilant surveillance during the construction phase, especially of MEP and fit out works to identify nonconformances and recommend corrective actions to mitigate risks and improve execution quality
- Participate in key inspections related to MEP, fit-out and other construction works as required. Review inspection outcomes and highlight areas of non-conformance, observations in quality and workmanship through formal reports and notices
- Review WIRs, NCRs and Observation reports for key construction packages. Analyze and determine root cause and ensure preventive measures and mitigations are communicated with all teams
- During handover, work closely with construction, operations readiness and asset management to ensure the standards of quality are adhered to in handover of the asset to operators
- Continuously develop and improve existing processes and procedures to ensure QHS comply with industry standards and ISO 9001:2015
Employment Type
Full Time
Department / Functional Area
Key Skills
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